FW-HTF-P: Engaging Stakeholders to Understand and Prepare for Future Work and Future Technology in the Home Care Setting

FW-HTF-P：让利益相关者了解并为家庭护理环境中的未来工作和未来技术做好准备

• 批准号: 2128739
• 负责人: Jason Etchegaray
• 金额: $ 15万
• 依托单位: Rand Corporation
• 依托单位国家: 美国
• 项目类别: Standard Grant
• 财政年份: 2021
• 资助国家: 美国
• 起止时间: 2021-10-01 至 2023-09-30
• 项目状态: 已结题
• 来源: https://www.nsf.gov/awardsearch/showAward?AWD_ID=2128739&HistoricalAwards=false
• 关键词: FW; HTF; Engaging; Stakeholders; Understand

This planning grant will develop a specific research agenda focused on how Future Work, Future Workers, and Future Technology are expected to change and impact workers in home care settings. These workers - home care aides – are at the front line of providing care to vulnerable individuals in their homes yet rarely receive standardized training. Furthermore, home care aides have historically worked in isolation with little interaction with other home care or healthcare workers, which is in contrast to caregivers who work in institutional settings. The isolated nature of home care aides appears to be changing, however, given an increasing focus on serving as boundary spanners, which refers to home care aides who coordinate a client’s care between a health care system and a community-based setting, such as a client’s home. Boundary spanners in home care settings can be responsible for attending physician visits with the client, sharing information about the client’s needs with the client’s healthcare team, and ensuring that the client adheres to needed health protocols and discharge instructions once the client has returned home from a visit or stay in a healthcare system. Additional challenges for home care aides include working in environments designed for clients to live and not for home care aides to provide services as well as working with technologies that purportedly facilitate better patient care yet were designed exclusively for other settings – hospitals and nursing homes in particular. Further, as Future Technology is developed and implemented, Future Work and skills of Future Workers will need to evolve from the current state to adequately and equitably leverage these technological solutions to provide care to clients in home settings. This project brings together several disciplines, including several stakeholders - ranging from home care aides to leaders in the home care field to technology experts who create innovations for home care settings – to develop a future research agenda that reflects the intersection of home care and technology by considering Future Workers, Future Work, and Future Technology. We are supplementing external stakeholder expertise with our project team expertise, which includes experts knowledgeable about home health care, industrial/organizational psychology, medicine, sociology, demographers, public health, and evaluation. The investigator team is structured to achieve multiple convergent goals to develop a research agenda that identifies immediate, short-term, and long-term research needs to 1) study the way that Future Workers provide services to clients in their homes and 2) enhance the ability of Future Workers to function as boundary spanners between a client and the client’s physician and/or healthcare team. Our project team will use multiple data collection approaches, including an environmental scan, subject matter expert interviews, and monthly meetings with our stakeholder partners to develop an impactful and substantive research agenda. This project has been funded by the Future of Work at the Human-Technology Frontier cross-directorate program to promote deeper basic understanding of the interdependent human-technology partnership in work contexts by advancing design of intelligent work technologies that operate in harmony with human workers.This award reflects NSF's statutory mission and has been deemed worthy of support through evaluation using the Foundation's intellectual merit and broader impacts review criteria.

这项计划拨款将制定一个具体的研究议程，重点是未来的工作，未来的工人和未来的技术预计将如何改变和影响家庭护理环境中的工人。 这些工作人员-家庭护理助理-是在第一线为家中的弱势个人提供护理，但很少接受标准化培训。此外，家庭护理助理历来孤立地工作，很少与其他家庭护理或医疗保健工作者互动，这与在机构环境中工作的护理人员形成鲜明对比。然而，家庭护理助理的孤立性质似乎正在发生变化，因为越来越多的人关注作为边界服务员，这是指家庭护理助理谁协调客户的护理之间的卫生保健系统和社区为基础的设置，如客户的家。家庭护理环境中的边界医生可以负责与客户一起参加医生访问，与客户的医疗保健团队共享关于客户需求的信息，并且一旦客户从访问或停留在医疗保健系统中返回家中，就确保客户遵守所需的健康协议和出院指示。家庭护理助理面临的其他挑战包括在为客户生活而设计的环境中工作，而不是为家庭护理助理提供服务，以及使用据称有助于更好的患者护理但专为其他环境设计的技术-特别是医院和疗养院。此外，随着未来技术的开发和实施，未来工作者的未来工作和技能将需要从目前的状态发展到充分和公平地利用这些技术解决方案为家庭环境中的客户提供护理。该项目汇集了几个学科，包括几个利益相关者-从家庭护理助手到家庭护理领域的领导者，再到为家庭护理环境创造创新的技术专家-通过考虑未来工人，未来工作和未来技术来制定反映家庭护理和技术交叉的未来研究议程。我们正在用我们的项目团队专业知识补充外部利益相关者的专业知识，其中包括熟悉家庭保健，工业/组织心理学，医学，社会学，人口统计学，公共卫生和评估的专家。研究者团队的结构是为了实现多个趋同目标，以制定一个研究议程，确定即时，短期和长期的研究需求，以1）研究未来工作者在家中为客户提供服务的方式，2）提高未来工作者作为客户和客户的医生和/或医疗团队之间的边界speaker的能力。我们的项目团队将使用多种数据收集方法，包括环境扫描、主题专家访谈以及与利益相关者合作伙伴的每月会议，以制定有影响力且实质性的研究议程。该项目由人类技术前沿跨部门计划的未来工作资助，以促进对相互依赖的人类的更深入的基本理解。该奖项反映了NSF的法定使命，并通过使用基金会的智力价值和更广泛的评估，被认为值得支持。影响审查标准。