FW-HTF-RL/Collaborative Research: Future of Digital Facility Management (Future of DFM)

这项人类技术前沿工作的未来-研究：大型（FW-HTF-RL）奖项支持研究，以解决设施管理行业向数字化转型的关键转变，这是一个正在努力应对技术和劳动力变化的行业。该行业即将采用先进的信息通信技术、物联网和大数据范式，旨在使传统运营更加数据化，以满足组织和国家的节能目标。这些进步的目标是多方面的改进，包括乘员舒适度和健康、系统弹性、能源性能和运营成本的降低。这种转变要求设施管理人员适应不断增加的数据量和新的人机交互形式，因此需要提高技能和重新培训。该项目还认识到该行业的技能短缺，强调行业领导者、教育工作者和政策制定者需要努力为未来的设施管理做好准备。该项目的技术目标旨在解决设施管理中的数字化转型挑战。第一个目标是为设施构建一个数字孪生生态系统，通过为设施管理者提供身体和认知帮助来增强他们的作用。第二个目标涉及开发一个多模态用户界面，以促进数字生态系统内的有效交互，允许居住者、fm和其他利益相关者之间的沟通。第三，该项目将评估设施管理人员是否准备好利用数字孪生技术，旨在不断改进技术并确定采用的任何障碍。最终目标是研究采用该技术对设施管理者、居住者和设施所有者的影响，结合不同的观点，为行业挑战制定全面的解决方案。此外，与行业领导者和设施管理人员的项目合作将确定必要的培训和教育计划，使当前和未来的劳动力具备跟上数字化转型所需的技能。这些举措将包括策划与技术进步相一致的课程，加强现有的培训计划，并设计新的培训计划以填补技能差距。合作活动还将寻求激励和吸引不同人才加入该行业，从而营造一个为未来数字设施管理做好准备的工作环境。该奖项反映了美国国家科学基金会的法定使命，并通过使用基金会的知识价值和更广泛的影响审查标准进行评估，被认为值得支持。

This Future of Work at the Human-Technology Frontier - Research: Large (FW-HTF-RL) award supports research to address the critical shift towards digital transformation in the facility management industry, a sector grappling with technological and workforce changes. The industry is on the verge of adopting advanced Information and Communication Technology, Internet of Things, and Big Data paradigms, aiming to make traditional operations more data-driven to meet organizational and national energy reduction goals. These advances target multiple improvements, including occupant comfort and health, system resilience, energy performance, and operational cost reductions. The transition necessitates facility managers to adapt to increased data volumes and new forms of human-machine interaction, thereby necessitating upskilling and reskilling. The project also recognizes the skills shortage in the industry, highlighting the need for efforts from industry leaders, educators, and policymakers to prepare a workforce for the future of facility management.The technical goals of this project aim at addressing the digital transformation challenges within facility management. The first objective is to construct a digital twin ecosystem for a facility, enhancing the role of facility managers by providing them with physical and cognitive assistance. The second objective involves developing a multi-modal user interface to promote effective interaction within the digital ecosystem, allowing communication between occupants, FMs, and other stakeholders. Thirdly, the project will gauge facility managers' readiness to utilize the digital twin technology, intending to refine the technology continuously and identify any barriers to adoption. The final objective is to study the impacts of adopting this technology on facility managers, occupants, and facility owners, incorporating different perspectives to develop comprehensive solutions to the industry's challenges. Additionally, project work with industry leaders and facility managers will identify the necessary training and educational initiatives that can equip the current and future workforce with the skills required to keep pace with digital transformation. Such initiatives will involve curating curricula that are aligned with technological advancements, enhancing existing training programs, and designing new ones to fill the skills gap. Collaboration activities will also seek to inspire and attract diverse talents to the industry, thus fostering a work environment that is ready for the future of digital facility management.This award reflects NSF's statutory mission and has been deemed worthy of support through evaluation using the Foundation's intellectual merit and broader impacts review criteria.