What people say and do in response to negative feedback: Explaining and reducing defensiveness toward individual and group criticism

人们针对负面反馈所说和所做的：解释并减少对个人和团体批评的防御

• 批准号: DP0771473
• 负责人: Prof Matthew Hornsey
• 金额: $ 13.54万
• 依托单位: The University of Queensland
• 依托单位国家: 澳大利亚
• 项目类别: Discovery Projects
• 财政年份: 2007
• 资助国家: 澳大利亚
• 起止时间: 2007-01-01 至 2010-06-30
• 项目状态: 已结题
• 来源: https://dataportal.arc.gov.au/RGS/Web/Grants/DP0771473
• 关键词: What; people; say; do; response

This research will allow us to devise, for the first time, a comprehensive account of how people respond to criticism, not just of their groups but also of themselves as individuals. The first part of the project (focusing on criticism of groups) will help provide specific recommendations regarding how to negotiate sensitive issues within and between a range of cultural, national, and corporate groups. The second part of the project (focusing on criticism of individuals) will provide specific recommendations regarding how to deliver negative feedback to individuals, a skill that is particularly important in educational contexts and in the workplace.

这项研究将使我们第一次能够对人们如何回应批评做出全面的描述，不仅是对他们所在群体的批评，还有对他们个人的批评。该项目的第一部分（重点是对群体的批评）将有助于就如何在一系列文化、国家和公司群体内部和之间谈判敏感问题提供具体建议。项目的第二部分（专注于对个人的批评）将提供关于如何向个人提供负面反馈的具体建议，这在教育环境和工作场所中尤为重要。