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Sanctions Among Users of Comments Sections on News Websites and on Facebook

对新闻网站和 Facebook 评论部分用户的制裁

基本信息

批准号：
358324049
负责人：
Professorin Dr. Teresa K. Naab
金额：
--
依托单位：
Institut für Medien und Kommunikationswissenschaft
依托单位国家：
德国
项目类别：
Research Grants
财政年份：
2017
资助国家：
德国
起止时间：
2016-12-31 至 2020-12-31
项目状态：
已结题

来源：
https://gepris.dfg.de/gepris/projekt/358324049?language=en
关键词：
Sanctions Among Users Comments Sections

项目摘要

Users of news websites and social network sites can comment on professional media content and interact with other users. However, the discussions do not always live up to the hopes of a deliberative discourse, which should represent diverse viewpoints, be rational, respectful, coherent, sincere, and comprehensible. Especially uncivil and impolite comments disrupt the discussions. The users can take action against inappropriate comments by writing reply comments and using social buttons. That way they negotiate shared norms in online interactions and complement the work of professional moderators. The project examines how users sanction other comment authors in the online discussions and which factors influence their means to sanction. It conducts a qualitative and a quantitative content analysis of user comments on news websites of mass media institutions and on their Facebook pages. It analyses the strategies and particularities of reply comments and the use of social buttons as a means of sanctioning other users. The project considers the influence of characteristics of the sanctioned comments, of the preceding threads, of the discourse architectures of the websites, and of the commented media contents. Therewith, it contributes to research on social norms, their negotiation and control in computer-mediated interactions, and it generates knowledge to support the regulation of user comments in the field.

新闻网站和社交网站的用户可以评论专业媒体内容，并与其他用户互动。然而，讨论并不总是辜负审议话语的希望，它应该代表不同的观点，是理性的、尊重的、连贯的、真诚的和可理解的。尤其是不文明和不礼貌的言论扰乱了讨论。用户可以通过写回复评论和使用社交按钮来对不适当的评论采取行动。这样，他们就在线互动中的共同规范进行谈判，并补充专业版主的工作。该项目调查了用户如何在在线讨论中制裁其他评论作者，以及哪些因素影响了他们的制裁手段。它对大众传媒机构新闻网站及其Facebook页面上的用户评论进行了定性和定量的内容分析。它分析了回复评论的策略和特殊性，以及使用社交按钮作为制裁其他用户的手段。该项目考虑了被批准的评论的特点、前面的帖子、网站的话语架构和评论的媒体内容的影响。因此，它有助于研究社会规范及其在计算机中介交互中的协商和控制，并生成支持该领域用户评论规则的知识。