Turn-taking and ensuring understanding in German-Arabic telephone interpreting.

德语-阿拉伯语电话口译中的轮流和确保理解。

• 批准号: 415671574
• 负责人: Professor Dr. Bernd Meyer
• 金额: --
• 依托单位: Arbeitsbereich Interkulturelle Kommunikation
• 依托单位国家: 德国
• 项目类别: Research Grants
• 财政年份: 2018
• 资助国家: 德国
• 起止时间: 2017-12-31 至 2022-12-31
• 项目状态: 已结题
• 来源: https://gepris.dfg.de/gepris/projekt/415671574?language=en
• 关键词: Turn; taking; ensuring; understanding; German

Telephone-based interpreting has become a widespread communicative practice in multilingual encounters, especially as a consequence of the refugee crisis and the large influx of Arabic-speaking asylum seekers. The limited availability of qualified interpreters (for the required languages) often prevent access to face-to-face interpreting services involving the co-presence of interpreter and primary interlocutors. Despite the growing need for a quick solution, the linguistic-communicative requirements for dialogue interpreting in remote mediated settings have hardly been explored. This is especially true in respect of turn-taking regularities, which in face-to-face interpreting also involves facial expressions and gesturing, as well as mechanisms to ensure (mutual) understanding, for instance queries, repetitions and explanations.The central question posed by this project is: How do the participants in interpreter-mediated counselling sessions conducted via the telephone compensate the lack of the co-presence of clients, counsellors and interpreters and which strategies are preferably employed to ensure understanding and when determining turn-taking in such exceptional circumstances? This research investigates how participants (including the interpreter) apply certain strategies to facilitate turn-taking and ensure mutual understanding among participants. Studies on consecutive dialogue interpreting reveal that interpreters play a crucial role in organising dialogues in respect of form and content including, among other things, the sequential order of dialogues (taking turns), clarification strategies and intervening through the use of different verbal cues. These coordinating actions depend on the use of verbal and nonverbal resources to which the participants in telephone conversations only have restricted access, such as interjections, utterances of listeners or gestural and mimic cues. Hence, in this project we will explore selected aspects of turn taking and processes aimed at mutual understanding within a defined setting, namely counselling refugees on their residency status, family reunification, etc. The data stems from audio and video recordings during interpreter-mediated encounters with German counsellors, Arabic speaking clients and telephone interpreters. In addition to the central research question, i.e. identifying the linguistic-communicative strategies used by interpreters to compensate the lack of the co-presence of interlocutors, this study is also guided by methodological considerations regarding the transcription of spoken Arabic. To date, it has remained unclear how German-Arabic oral data can be represented as a written and analysable text despite the technical peculiarities involved, especially the right-to-left script direction, as well as the tendency to eliminate dialectal variation in writings.

电话口译已成为多语言交流中的一种普遍做法，特别是由于难民危机和大量讲阿拉伯语的寻求庇护者涌入。合格的口译员（所需语文）有限，往往妨碍获得口译员和主要对话者共同在场的面对面口译服务。尽管越来越需要一个快速的解决方案，在远程调解设置对话口译的语言交际要求几乎没有被探索。在面对面口译中，话轮转换也涉及面部表情和手势，以及确保（相互）理解的机制，例如询问、重复和解释。本项目提出的核心问题是：通过电话进行的口译员调解咨询会议的参与者如何弥补缺乏客户的共同存在，在这种特殊情况下，最好采用哪些策略来确保理解和确定话轮转换？本研究探讨了参与者（包括口译员）如何运用某些策略来促进话轮转换，确保参与者之间的相互理解。对交替对话口译的研究表明，口译员在组织对话的形式和内容方面起着至关重要的作用，包括对话的顺序（轮流），澄清策略和通过使用不同的语言线索进行干预。这些协调行动依赖于使用语言和非语言资源，这些资源在电话交谈中只有有限的访问权限，如感叹词，听者的话语或手势和模仿线索。因此，在这个项目中，我们将探讨轮流和过程的选定方面，目的是在一个确定的环境中相互理解，即咨询难民的居留身份，家庭团聚等数据源于音频和视频记录在口译员调解遇到德国辅导员，讲阿拉伯语的客户和电话口译。除了中心的研究问题，即确定口译员使用的语言交际策略，以弥补缺乏对话者的共同存在，这项研究还指导了关于阿拉伯语口语的转录方法的考虑。到目前为止，仍然不清楚如何将德阿口语数据表示为书面和可分析的文本，尽管涉及技术特点，特别是从右到左的脚本方向，以及消除写作中方言变异的趋势。