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Stakeholder Management in Nonprofit Arts Organizations in Japan

日本非营利艺术组织的利益相关者管理

基本信息

批准号：
14597013
负责人：
KAWASHIMA Nobuko
金额：
$ 2.05万
依托单位：
DOSHISHA UNIVERSITY
依托单位国家：
日本
项目类别：
Grant-in-Aid for Scientific Research (C)
财政年份：
2002
资助国家：
日本
起止时间：
2002 至 2003
项目状态：
已结题

来源：
https://kaken.nii.ac.jp/en/grant/KAKENHI-PROJECT-14597013/
关键词：
Nonprofit Organisations Management Governance Stakeholder Management Cultural Policy マーケティング

项目摘要

Nonprofit Corporations in the arts are playing an increasingly vital role in cultural policy in Japan. As is seen among Nonprofit Organizations (NPOs) in general, arts NPOs have started with a number of management issues such as lack of resources. The success these NPOs in the arts have achieved so far, however, is remarkable : They have managed to clarify their mission, purposes and areas of activity, decide on organizational design, assign roles to different individuals and obtain resources necessary to start operation in a short space of time. These major decisions amount to so-called strategic management or governance in a wide sense, althongh NPOs are not necessarily aware of, or knowledgeable about, the concept of strategic management. This paper argues that management of varions stakeholders (eg local authorities, corporate sponsors, artists, local communities and volunteers) has been the key to the success. The stakeholders have provided such resources as fending, labour, conta … More cts, information, and 'legitimacy' to the organizations which is essential particularly for start-ups. It is through the negotiation and communication with the stakeholders that the arts NPOs have clarified their purposes and goals and put them in writing, or that they have expanded the areas of activity and obtained important contacts to enable them to put philosophy into practice.Stakeholder management will continue to be an important issue for a further development of arts NPOs In particular it will be important for arts NPOs to turn the relationship with key stakeholders from the one in which NPOs are reliant on outside stakeholders for resources into the one that is mutually dependent. It will also be important for arts NPOs to pay special attention to the needs of internal stakeholders including volunteers. whose motives for getting involved may not fit in with the expectations of the management committee and of the paid staff towards the volunteers.Governance is another issue for Japanese NPOs in the arts. Very often clear line of accountability between different parts of an organization is lacking. Currently management committees are either playing the role of paid staff or giving rubber-stamps to whatever is brought up to their meetings. The present law for Nonprofit Corporation has some flaws in relation to governance, which is also the case in the United States, albeit in different respects. In the meantime, it is important that NPOs take action to enhance accountability to stakeholders and set up accountable, organizational structures of governance. Less

非营利的艺术公司在日本的文化政策中扮演着越来越重要的角色。正如非营利组织(NPO)一般所看到的那样，艺术类非营利组织一开始就面临着一些管理问题，比如缺乏资源。然而，到目前为止，这些非营利组织在艺术领域取得了令人瞩目的成功：他们成功地阐明了自己的使命、目的和活动领域，决定了组织设计，为不同的个人分配了角色，并获得了在短时间内开始运作所需的资源。这些重大决策在广义上等同于所谓的战略管理或治理，尽管非营利组织不一定知道或了解战略管理的概念。本文认为，各种利益相关者(如地方政府、企业赞助商、艺术家、当地社区和志愿者)的管理一直是成功的关键。利益相关者提供了诸如饲养、劳动力、Conta…等资源更多的CTS、信息和组织的‘合法性’，这对初创企业来说尤其重要。通过与利益相关者的谈判和沟通，艺术非营利组织明确了他们的宗旨和目标，并将其写入书面，或者他们扩大了活动领域，获得了重要的联系，使他们能够将哲学付诸实践。持有者管理将继续是艺术非营利组织进一步发展的重要问题，特别是艺术非营利组织将把与关键利益相关者的关系从依赖外部利益相关者的资源关系转变为相互依赖的关系。艺术非营利组织还必须特别注意包括志愿者在内的内部利益攸关方的需要。他们参与的动机可能与管理委员会和受薪员工对志愿者的期望不符。治理是日本艺术非营利组织的另一个问题。一个组织的不同部门之间往往缺乏明确的问责界限。目前，管理委员会要么扮演着受薪员工的角色，要么对他们会议上提出的任何事情都给予橡皮图章。现行的非营利公司法在治理方面存在一些缺陷，美国也是如此，尽管在不同的方面。与此同时，重要的是非营利组织采取行动，加强对利益攸关方的问责，并建立负责任的组织治理结构。较少