Trusted business processes

可信的业务流程

• 批准号: DP220100556
• 负责人: Prof Dr Michael Rosemann
• 金额: $ 33.49万
• 依托单位: Queensland University of Technology
• 依托单位国家: 澳大利亚
• 项目类别: Discovery Projects
• 财政年份: 2022
• 资助国家: 澳大利亚
• 起止时间: 2022-07-01 至 2025-06-30
• 项目状态: 未结题
• 来源: https://dataportal.arc.gov.au/RGS/Web/Grants/DP220100556
• 关键词: Trusted; business; processes

This project aims to use conceptual design, process modelling and co-design approaches to create a structured approach for the management of trust. With a focus on business processes, it is intended to develop research- informed methods in order to (1) identify and specify trust concerns and opportunities, (2) model these within a common process modelling language and (3) propose patterns for how to mitigate trust concerns and how to benefit from opportunities. If successful, this would lead to an operational, and world first, detailed trust methodology for organisations in all sectors. As a result, Australian customers would engage with business processes with reduced trust concerns and experience increased integrity and benevolence.

该项目旨在使用概念设计、过程建模和协同设计方法来创建一种结构化的信任管理方法。以业务流程为重点，旨在开发基于研究的方法，以便(1)识别和指定信任问题和机会，(2)在通用流程建模语言中对这些问题进行建模，以及(3)提出如何减轻信任问题和如何从机会中受益的模式。如果成功，这将为所有行业的组织带来一个可操作的、世界首创的详细信任方法。因此，澳大利亚客户在参与业务流程时将减少信任问题，并体验到更多的诚信和仁慈。