The trial study to develop a communication skill training program : Making inquiries for the dialogue at the clinical situations.

到目前为止，在临床现场的实践计划已经选择或解决的背景下，被称为家长式的情绪特有的医学领域。但近年来，临床服务或医疗实践作为商业服务的一种，已被普遍接受为一个术语或概念。他们说，医疗质量的基本标准正在发生巨大的变化，不仅最高水平的实用技术在医疗形势中理所当然地重要，而且还包括关于实践的信息的质量或如果他/她具有一些医学知识则呈现给患者的一些程序替代方案。在任何医疗机构，都必须确保对所有客户实行知情同意程序。在当今社会，最迫切的需要是将先进的医学技术与人文或心理因素结合起来。在这种情况下，改善医疗柜台的客户接待服务可能是最重要的 ...更多信息 本研究的目的是为准备成为医务人员、临床心理学家或在医院柜台等人际情境中工作的学生开发一个模拟训练程序。2006年首次采用实验性角色扮演技术，指定一名模拟病人，考察临床心理学访谈情景训练中发生的自我与他人、自我-身体-存在的人际体验过程。2007年，作为基线评估工具和学员间讨论媒介，制作了包括6个医院接待处的访谈情景。不仅是P-F学习风格问卷的答案，而且研讨会的学员被要求对其他学生（同伴）写在他们问卷上的答案给出更多的评论。然后，模拟沟通的质量在病人（客户端）接待调查通过的答案和相互同行的意见，对病人的。本研讨会采用P-F学习方式模拟教学，可有效地作为医学沟通培训的入门，学员在同行之间相互交流时，最常用的术语都是容易被说服的。这两个词必须是最重要的关键词，以正确地采取和接受病人的感情或愿望。在医疗接待处，在临床心理咨询的接待中，最令人愉快的接待应该包含一些关怀顾客（病人或客户）的方式的表达，以缓解和说服情绪。少

Up to this time, the practice plan at the clinical scene has been chosen or settled from the context of what has been called paternalistic mood peculiar to field of medicine. But recently clinical service or medical practice as one of the commercial services has been accepted as universal term or concept They say that the basic norms for the medical care quality are now in drastic change.Not only the highest level of practical techniques are as an important matter of course in the medical situation, but also quality of the information on the practice or some procedural alternatives which presented to patient if he/she had a few medical knowledges. The informed-consent procedures have to be assured for all clients at any medical care settings. The interface between the high advanced medical technologies and humanistic or psychological factors should become the most urgent need, today. In such the context improving customer reception service at medical counters might be the most importan … More t and basic criteria when the official assessment procedures about the fulfillment its function of medical facilities should be executed.The present study projects had been aimed to develop an simulation training program for the students who preparing to be medical staff, clinical psychologist or to be worker at interpersonal situation like hospital counter. At first in 2006, experimental role-play technique appointed one simulated patient was executed to investigate the process of interpersonal experiences on Self-and-Others, Self-Body-Existence happening in the training of the clinical psychology interview situationOn 2007, as the baseline assessment tool and inter-trainees discussion media, the worksheets including 6 encountering scenes at the hospital reception counter were prepared. Not only the answers to the P-F Study style worksheets, but trainees of the seminar were requested to give more comments on other student's (peer's) answer written on their worksheets. Then the quality of simulated communication at patient (client) reception was investigated through the answers and mutual peer comments on the worksheets. This workshop applied P-F study style simulation worksheets might be effective as an introduction to the medical communication trainingThe most frequent terms used in the comments which the students gave and took mutually between peers were felt easy and to be convinced. These two words must be the most important key words to take and accept rightly the patients' feelings or wishes. At the medical reception counter, at the clinical psychological intake consultation, the most agreeable reception should contain some expression of the way to care for customers (patients' or clients') relieved and convinced mood. Less