Reexamination of the process of nurse's emotional labor and generating theoretical Models

本研究旨在重新检视护士情绪劳动的过程，并建构理论模式。对26名高年资护士和14名新护士的情绪经历进行了访谈。数据分析采用扎根理论方法。结果，提取了九个类别：1。表面水平的情感交流，2。对自己护理的不适应感，3。理想与现实之间的冲突与困惑; 5.摆脱既定的社会角色。深层次的情感交流，6。获得专业化的社会角色，7。创造经验的意义，8。职业图式的转换，9。经验知识的重组。同时，这些范畴也形成了循环过程。

The purpose of this study was Reexamination of the process of nurse's emotional labor and generating theoretical Models. 26 senior nurses and 14 new nurses were interviewed the episode of emotional experiences. The data was analyzed using Grounded Theory Approach. As a result, nine categories were extracted ; 1.Surface level of exchange of emotion, 2. Sense of incompatibility to one's nursing, 3. Conflict and confusion to gap between ideal and reality, 4. Taking oneself free from established social role, 5. Deep level of exchange of emotion, 6. Acquisition of being specialized social role, 7. Creation of meaning of experience, 8. Transformation of schema on occupation, 9. Reorganization of empirical knowledge. Also, these categories formed the circulating process.