Staff communication in aged care facilities: a key factor in delivering resident-focused care

老年护理机构中的员工沟通：提供以居民为中心的护理的关键因素

• 批准号: LP0347824
• 负责人: Prof Jill Wilson
• 金额: $ 14.88万
• 依托单位: The University of Queensland
• 依托单位国家: 澳大利亚
• 项目类别: Linkage Projects
• 财政年份: 2003
• 资助国家: 澳大利亚
• 起止时间: 2003-06-30 至 2008-03-31
• 项目状态: 已结题
• 来源: https://dataportal.arc.gov.au/RGS/Web/Grants/LP0347824
• 关键词: Staff; communication; aged; care; facilities

Australia's ageing population makes quality of aged care a national priority. This study examines the proposed crux of quality care: communication structures and processes between staff. In collaboration with our industry partners, Blue Care, TriCare and Aged Care Queensland, the first phase of the study describes the structures and processes for effective communication in Aged Care Facilities (ACF's). A process of analysis will synthesize the results of Phase 1 to propose key communication-related indicators of quality care in ACF's. This model is tested in Phase 2 by examining the association between key communication-related indicators and accreditation outcomes.

澳大利亚的老龄化人口使老年护理质量成为国家优先考虑的问题。本研究探讨了提出的优质护理的关键：员工之间的沟通结构和流程。我们与行业合作伙伴Blue Care、TriCare和昆士兰州老年护理中心合作，研究的第一阶段描述了老年护理机构（ACF）有效沟通的结构和流程。分析过程将综合第一阶段的结果，提出ACF优质护理的关键沟通相关指标。该模型在第二阶段通过检查关键通信相关指标与认证结果之间的关联来进行测试。