Development of Nursing Communication Skills in a Practice Program for Novice Nurses

在这项研究中，我们评估了有用的PF-NOTE互动学习材料在执行护士培训课程。该研究是在2011年10月下旬为130名新护士举办的培训课程中进行的，其中PF-NOTE被用作发展护理沟通技能的教育工具。培训结束后，向新护士发放自填式问卷，并对119名新护士的回答进行定性分析，其中包括关于培训益处的自由书写描述。使用PF-NOTE，新护士有机会通过PF-NOTE对沟通的客观评分来反思自我沟通。他们报告说，该设备能够“通过与其他护士的实际交流和互动来分享知识”。“培训会议被认为是一个机会，“发现沟通的方法，在各种护理设置需要沟通技巧的护理实践。“这些研究结果表明，PF-NOTE培训是一种有效的教育方法，为新护士提供了学习适合各种护理环境的沟通技巧的机会。

In this study, we evaluated the usefulness of the PF-NOTE interactive learning material in performing a nurse training session. The study was conducted at a training session for 130 new nurses in late October 2011, where the PF-NOTE was used as an educational tool for the development of nursing communication skills. A self-administered questionnaire sheet was distributed to the new nurses after the training session, and their responses, including free-written descriptions regarding the benefits of such training, were qualitatively analyzed.From the responses of 119 new nurses, 4 core categories of benefits were identified. Using the PF-NOTE, the new nurses had "an opportunity to reflect upon self-communication" through the "objective rating of communication by PF-NOTE." They reported that the device enabled "sharing of knowledge by actual communication and interaction with other nurses." The training session was considered an opportunity for "discovery of the methods of communication in various nursing settings requiring communication skills in nursing practice."These findings suggested that training with the PF-NOTE is an effective educational approach, providing new nurses with an opportunity to learn communication skills appropriate for various nursing settings.