NIMH ADP SOFTWARE SUPPORT SERVICES

本合同的目标将要求承包商自动化 收集、处理和传播管理、行政、 和方案信息。独立地，而不是作为一个代理人， 政府，承包商应提供所有必要的劳动力，服务， 设备、材料和供应品（除非本文另有规定） 并执行下面列出的工作。本合同项下的所有工作将 由监察员监督。- NIMH将需要继续维持NIMH 传统系统，并将其升级以支持GUI（如Windows）， 支持客户机/服务器技术。承包商应修改系统， 对内部和外部业务流程重新设计工作的回应 一个持续的基础。总体项目规划和管理， 需要对新举措进行初步需求分析。的 承包商应积极主动地预测可能出现的问题 技术不断变化的性质所带来的挑战，并提出可能的 解决方案其他几个次要应用程序的软件系统可能需要 偶尔维护。承包商应与 政府工程项目主任负责按用户的需要界定需求 新的需求或增强功能，并与用户一起定义需求或 解决问题。此外，可能要求承包商与 其他承包商（例如，LAN、PC支持、其他ICD软件支持 承包商）解决问题，并与其他ICD一起实施系统 或涉及这些ICD系统的接口。承包商应 对各研究中心报告的所有问题作出反应， 系统，包括但不限于：为工作人员提供连接; 软件故障;以及现场人员对以下方面缺乏了解 系统的正确操作。承包商应制定并提交 安全和灾难恢复"计划， 根据本合同实施的每个信息系统。的 承包商应维护系统的安全，包括预防 未经授权的访问和更改数据。和备份的 整个系统在发生灾难性数据丢失时能够轻松恢复 尽管硬件故障或由于外部原因（例如，火灾、洪水）。

The objectives of this contract will require the contractor to automate the collection, processing, and dissemination of management, administrative, and programmatic information. Independently, and not as an agent of the Government, the Contractor shall furnish all necessary labor, services, equipment, materials, and supplies (except as otherwise specified herein) and perform the work set forth below. All work under the Contract will be monitored by the GPO. -NIMH will need to continue to maintain the NIMH legacy systems and upgrade them to support a GUl such as Windows and support client/server technology. The Contractor shall modify systems in response to internal and external business process reengineering efforts on an ongoing basis. Overall project planning and management and completion of initial requirements analysis for new initiatives will be required. The Contractor shall take a proactive role in anticipating possible problems entailed by the changing nature of the technology and propose possible solutions. Several other minor applications' software systems may require occasional maintenance. The Contractor shall work interactively with the Government Project Officer (GPO) to define requirements as users identify new needs or enhancements and work with users to define requirements or to resolve problems. Additionally, the Contractor may be required to work with other contractors (e.g., LAN, PC support, other ICD's software support contractors) to resolve problems and with other ICDs to implement systems or interfaces involving systems from those ICDs. The Contractor shall respond to all problems reported by the sites in the operation of the system, including, but not limited to: providing connectivity for staff; malfunctioning software; and lack of understanding by site personnel as to proper operation of the system. The Contractor shall develop, and submit to the GPO for review and approval, a Security and Disaster Recovery' Plan for each of the information systems implemented under this Contract. The Contractor shall maintain the security of the systems, including prevention of unauthorized access to and alteration of the data. And backup of the entire system to enable easy recovery' in case of catastrophic loss of data though hardware malfunctions or by external causes (e.g., fire, flood).