NIMH ADP SOFTWARE SUPPORT SERVICES

NIMH ADP 软件支持服务

• 批准号: 2870438
• 负责人: PEGGY CHEUNG
• 金额: $ 10万
• 依托单位: IQ SOLUTIONS, INC.
• 依托单位国家: 美国
• 财政年份: 1996
• 资助国家: 美国
• 起止时间: 1996-09-30 至 1998-12-31
• 项目状态: 已结题
• 来源: https://reporter.nih.gov/project-details/2870438
• 关键词: NIMH; ADP; SOFTWARE; SUPPORT; SERVICES

The objectives of this contract will require the contractor to automate the collection, processing, and dissemination of management, administrative, and programmatic information. Independently, and not as an agent of the Government, the Contractor shall furnish all necessary labor, services, equipment, materials, and supplies (except as otherwise specified herein) and perform the work set forth below. All work under the Contract will be monitored by the GPO. -NIMH will need to continue to maintain the NIMH legacy systems and upgrade them to support a GUl such as Windows and support client/server technology. The Contractor shall modify systems in response to internal and external business process reengineering efforts on an ongoing basis. Overall project planning and management and completion of initial requirements analysis for new initiatives will be required. The Contractor shall take a proactive role in anticipating possible problems entailed by the changing nature of the technology and propose possible solutions. Several other minor applications' software systems may require occasional maintenance. The Contractor shall work interactively with the Government Project Officer (GPO) to define requirements as users identify new needs or enhancements and work with users to define requirements or to resolve problems. Additionally, the Contractor may be required to work with other contractors (e.g., LAN, PC support, other ICD's software support contractors) to resolve problems and with other ICDs to implement systems or interfaces involving systems from those ICDs. The Contractor shall respond to all problems reported by the sites in the operation of the system, including, but not limited to: providing connectivity for staff; malfunctioning software; and lack of understanding by site personnel as to proper operation of the system. The Contractor shall develop, and submit to the GPO for review and approval, a Security and Disaster Recovery' Plan for each of the information systems implemented under this Contract. The Contractor shall maintain the security of the systems, including prevention of unauthorized access to and alteration of the data. And backup of the entire system to enable easy recovery' in case of catastrophic loss of data though hardware malfunctions or by external causes (e.g., fire, flood).

本合同的目标将要求承包商将 收集、处理和分发管理、行政、 和程序性信息。独立地，而不是作为 政府，承包商应提供所有必要的劳动力、服务、 设备、材料和用品(除本合同另有规定外) 并执行以下规定的工作。合同项下的所有工作都将 由GPO监控。-NIMH将需要继续保持NIMH 旧系统并升级它们以支持图形用户界面，如Windows和 支持客户/服务器技术。承包商应在以下位置修改系统 对内部和外部业务流程重组工作的回应 一个持续的基础上。总体项目规划、管理和完成 将需要对新计划进行初步需求分析。这个 承包商应在预测可能出现的问题方面发挥积极作用 随着技术性质的变化而产生的变化，并提出了可能 解决办法。其他几个次要应用程序的软件系统可能需要 偶尔进行维护。承包商应与 政府项目官员(GPO)在用户确定时定义要求 新需求或增强功能，并与用户一起定义需求或 解决问题。此外，承包商可能被要求与 其他承包商(例如，局域网、PC支持、ICD的其他软件支持 承包商)解决问题，并与其他ICD一起实施系统 或涉及来自这些ICD的系统的接口。承包商应 对站点在运行中报告的所有问题做出回应 系统，包括但不限于：为工作人员提供连接； 软件出现故障；现场人员对以下内容缺乏了解 系统的正常运行。承包商应开发并提交给 用于审批的GPO，安全和灾难恢复计划 根据本合同实施的每个信息系统。这个 承包商应维护系统的安全，包括预防 未经授权访问和更改数据。和备份 整个系统可在发生灾难性数据丢失的情况下轻松恢复 通过硬件故障或外部原因(例如，火灾、洪水)。