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Digital Engagements: Online Exclusion and Social Capital

数字参与：在线排斥和社会资本

基本信息

批准号：
AH/H038736/1
负责人：
David Gauntlett
金额：
$ 43.43万
依托单位：
University of Westminster
依托单位国家：
英国
项目类别：
Research Grant
财政年份：
2010
资助国家：
英国
起止时间：
2010 至无数据
项目状态：
已结题

来源：
https://gtr.ukri.org/projects?ref=AH%2FH038736%2F1
关键词：
Digital Engagements Online Exclusion Social

项目摘要

This research project offers a fresh approach to the 'digital divide'. It will develop innovative research strategies using information communication technologies (ICTs), visual creativity, narratives and storytelling, in order to explore:* people's reflections on digital exclusion or inclusion; * their experience of becoming digitally involved, as we offer them support and training in an 'action research' intervention;* the relationship (if any) between online communication and social capital (civic engagement and a sense of connectedness); and * the expectations and considerations behind their digital engagements and decisions. Most previous studies and interventions related to digital exclusion, took place before the current wave of 'Web 2.0' tools - which are supposed to enable everyday, non-technical users to create and share material online - entered the mainstream. Recently commentators such as Charles Leadbeater and Clay Shirky have proposed a seductive vision where lives would be transformed 'if only' users would embrace such online tools. But is this realistic, or is it based in a naïve assumption about people's digital decisions? Digital exclusion remains a serious issue - and has been revealed to be a more hardy and complex problem, over the past decade, as it has been revealed that non-use of the internet is not simply down to lack of 'access' to computers or broadband connections. The 'digital divide' has diminished over the past decade, but has settled on a plateau where 24 per cent of the UK population are not regular internet users, and 21 per cent have never accessed the internet (Office for National Statistics, 2009). There are some obvious partial explanations: notably poverty, some people's lack of interest in 'technology', and a sense among the over-65s that internet use is either unnecessary or overly difficult. Digital exclusion is not now something that can be resolved by telecommunications infrastructure, but which is associated with human factors such as expectations, emotions, self-belief, and technological cultural capital. Therefore we need a richer understanding of the experience of digital exclusion and why people choose to engage with, or remain detached from, online communications.The project will not seek to 'impose' new technologies on those who do not want them, but, in order to enable citizens to make fruitful use of the internet where it may be valuable to them - and to better fulfil the Government's vision of a 'Digital Britain' - there is a need for rigorous and imaginative research in this area. As well as enhancing academic understanding of these issues, and exploring innovative research methods which make use of these online tools, the study will offer findings which will help policy-makers to plan both the targets, and the tone, of future efforts to bring citizens within the digital fold.

这项研究项目为解决“数字鸿沟”提供了一种新的方法。它将利用信息通信技术（ICT），视觉创意，叙事和讲故事来开发创新的研究策略，以探索：* 人们对数字排斥或包容的思考; * 他们参与数字化的经验，因为我们为他们提供“行动研究”干预措施的支持和培训;* 网上沟通与社会资本（公民参与和联系感）之间的关系（如有的话）;以及 * 他们参与数码活动和作出决定背后的期望和考虑因素。大多数与数字排斥相关的先前研究和干预措施都发生在当前的“Web 2.0”工具浪潮之前-这些工具应该使日常非技术用户能够在线创建和共享材料-进入主流。最近，查尔斯·利德比特（Charles Leadbeater）和克莱·舍基（Clay Shirky）等评论家提出了一个诱人的愿景，即“只要”用户接受这些在线工具，生活就会改变。但这是现实的，还是基于对人们数字决策的天真假设？数字排斥仍然是一个严重的问题-而且在过去十年中被证明是一个更加哈代和复杂的问题，因为人们发现，不使用互联网并不仅仅是因为缺乏计算机或宽带连接。在过去十年中，“数字鸿沟”已经缩小，但已经稳定在一个平台上，24%的英国人口不是经常使用互联网的用户，21%的人从未访问过互联网（国家统计局，2009年）。有一些明显的部分解释：特别是贫困，一些人对“技术”缺乏兴趣，以及65岁以上的人认为互联网使用要么是不必要的，要么是过于困难。数字排斥现在不是电信基础设施可以解决的问题，而是与期望、情感、自我信念和技术文化资本等人为因素有关。因此，我们需要更深入地了解数字排斥的经历，以及人们为什么选择参与或保持超然，在线通信。该项目不会寻求将新技术“强加”给那些不想要它们的人，但是，为了让市民能善用互联网，使其发挥效用，为了更好地实现政府对“数字英国”的愿景，有必要在这一领域进行严格和富有想象力的研究。除了加强学术界对这些问题的理解，并探索利用这些在线工具的创新研究方法外，这项研究还将提供调查结果，帮助政策制定者规划未来将公民纳入数字时代的目标和基调。