Making it FAIR: understanding the lockdown 'digital divide' and the implications for the development of UK digital infrastructures

这一提议回应了小型博物馆在不同程度的封锁期间及之后努力与观众进行在线互动所面临的挑战。问题包括：基本数字素养水平低;对受众的了解不足（包括有特定访问需求的人）;如何将现实世界的解释实践转移到数字领域的不确定性;缺乏关于技术解决方案的指导;根据公平数据原则进行面向未来的数字资产的障碍（数据应是可查找、可解释、可互操作和可重复使用的）;该项目将创建一个实践社区，（通过全部门传播）从直接参与者扩展到英国各地的博物馆。核心群体将接受培训、指导和技术支持，以开发以数字收藏为重点的内容，与现有受众保持联系，并接触新的受众。技术支持将酌情试点解决方案（基于现有工具的整合），并展示一个全面发展的文化遗产数据基础设施，在与数字技能支持相结合时，如何使即使是最小的博物馆，以及资源充足和精通数字技术的IRO受益。这个实践社区将探索用户组测试的原型解决方案，直接应对新出现的挑战，为TaNC发现过程提供信息。这项研究是一项行动研究，由一群来自小型博物馆的工作人员和/或志愿者组成，他们将根据自己的藏品创建在线内容。该方法是建立在合作行动研究方法开发的文化24在以前的一些项目，但在一个时间的家庭工作和社交距离的在线交付调整。该方法的特点是：向他人学习--包括来自文化部门内外的各种声音和观点，以告知、支持、指导和反思当前的挑战;边做边学--鼓励实际行动研究，并支持参与者在日常工作中进行实验，检验通过合作讨论形成的预感;共同学习--创建一个具有共同目标感的支持性同行社区，将他们转化为更广泛的文化遗产部门的宝贵理解来源。除了核心的合作行动研究，该研究还将包括一个社会技术挑战：当参与者遇到沿着的困难时，项目团队将尽可能地做出回应，并制作简单的工具原型，以展示一个充分发展的基础设施如何能够支持--也许尤其是--最小和资源最少的博物馆。该项目将与六到八个较小的博物馆合作，这些博物馆一直在应对这些挑战，并向更广泛的博物馆部门报告，在这几个月里，帮助别人，对一些人来说，这是成败的关键。通过在线研讨会和技术差距分析对微观世界的当前做法进行严格评估，该项目将汲取可扩展的经验教训，为国家收藏品（TaNC）发现阶段和AHRC的基础设施规划提供信息。

This proposal responds to challenges faced by smaller museums struggling to engage online with audiences during varying levels of lockdown, and beyond. Problems include: low levels of basic digital literacy; poor understanding of audiences (including those with specific access needs); uncertainty over how to transfer real-world interpretive practice to the digital realm; lack of guidance about technical solutions; barriers to future-proofing digital assets in line with the FAIR data principles (data should be Findable, Accessible, Interoperable and Reusable); and shoestring budgets.The project will create a community of practice that will (through sector-wide dissemination) extend beyond the immediate participants to museums across the UK. The core cohort will receive training, mentoring and technical support to develop digital collections-focussed content to stay connected with existing audiences, and reach new audiences. Technical support will, as appropriate, pilot solutions (based on integration of existing tools) and demonstrate how a fully-developed infrastructure for cultural heritage data, when coupled with digital skills support, might benefit even the smallest museums, as well as well-resourced and digitally-savvy IROs. This community of practice will explore prototype solutions for user-group testing, that respond directly to emerging challenges, informing the TaNC discovery process. The study is action research with a cohort of staff and/or volunteers from small museums, who will create online content based on their collections. The methodology is built around the collaborative action research approach developed by Culture 24 over a number of previous projects but adapted for delivery online in a time of home-working and social distancing. The hallmarks of the approach are:Learning from others - including a variety of voices and perspectives from within and beyond the cultural sector, to inform, support, guide and reflect on the challenges at hand.Learning by doing - encouraging practical action research and supporting participants to experiment in the context of their everyday work, testing out hunches developed through collaborative discussions.Learning together - creating a community of supportive peers with a shared sense of purpose, turning them into invaluable sources of understanding for the wider cultural heritage sector.As well as the core collaborative action research, the study will include a socio-technical challenge: as the participants encounter difficulties along the way, the project team will respond where possible and prototype simple tools that demonstrate how a fully developed infrastructure might support even - perhaps especially - the smallest and least resourced museums.This project will engage with six to eight smaller museums who have been navigating these challenges, reporting back to the wider museum sector, and helping others during the what for some have been make-or-break months. Through critical evaluation of current practice in microcosm through online workshops, and a technical gap analysis, the project will draw scalable lessons to inform Towards a National Collection's (TaNC) discovery phase, and AHRC's infrastructure planning.