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Hyper-privacy: Case of Domestic Violence (Hyper-DoVe)

超隐私：家庭暴力案例（Hyper-DoVe）

基本信息

批准号：
EP/K012649/1
负责人：
Aad Van Moorsel
金额：
$ 15.46万
依托单位：
Newcastle University
依托单位国家：
英国
项目类别：
Research Grant
财政年份：
2013
资助国家：
英国
起止时间：
2013 至无数据
项目状态：
已结题

来源：
https://gtr.ukri.org/projects?ref=EP%2FK012649%2F1
关键词：
Hyper privacy Case Domestic Violence

项目摘要

This Research in the Wild project addresses the "Sustainable Society" challenges by applying technologies in tackling problems associated with domestic violence, enabling victims of domestic violence to obtain support and assistance, and therefore improving their quality of life.Increasingly individuals embrace mobile and internet technologies as an integral part of their daily lives. As a result, various concerns have been raised with regard to privacy and social implications of living with and through such technologies. This project investigates and responds to these concerns by exploring the needs and challenges associated with hyper-privacy. By "hyper-privacy", we mean situations where privacy is so paramount that any privacy breach or information leakage could lead to psychological harm, physical harm or even death.We propose that one situation where hyper-privacy is crucial is that of domestic violence, where victims of domestic violence require hyper-privacy in order to safely seek help, or even in accessing certain online resources. However, the current reality for a victim of domestic violence is that any attempt to seek help, either from friends and family or from support organisations, is likely to attract attention and risk further abuse.In 2010-2011, we collaborated with the Angelou Centre, a North East support centre for Black and Minority Ethnic women in investigating the technological issues that most affect victims of domestic violence. The purpose of the study was to understand these issues better and thereby improve the accessibility of digital support services aimed at helping victims. Our research so far shows that victims have two major barriers to successfully accessing the support services they require:- locating the support services and the organisations that provide them;- fear of provoking further abuse if their abuser discovers that they have been seeking help.In effect, victims are being excluded from the socio-technical systems that the rest of us take for granted due to their personal circumstances. The objective of our research is to overcome these barriers by refining, developing and evaluating a toolkit of hyper-privacy technologies that enable users to achieve hyper-privacy while accessing information online, with minimum effort and without leaving digital record of their visit.In order to design and develop hyper-privacy technologies appropriate for use by end users experiencing domestic violence, it is vital that these end users, and staff at support centres, are involved in all aspects of the design and evaluation of such technologies so that they sufficiently meet the end users' needs and requirements. In response, our methodology incorporates participatory, experience-centred design methods to ensure that women's voices, needs and requirements are well accommodated for in resulting designs and technologies from the outset of the project. Further to this, we take an iterative design, development and evaluation approach and by doing so seek to create a range of opportunities and spaces through which end users and service providers can engage with and influence the design and implementation of hyper-privacy technologies. We acknowledge that even well-designed technology will not be a single solution to our end users' hyper-privacy needs. Education/training will also need to be provided to achieve workable and practical hyper-privacy solutions. For example, we have conducted technology training for regional Independent Sexual/Domestic Violence Agencies (ISVA/IDVA) in collaboration with the Centre for Cybercrime and Computer Security and the Northumbria Criminal Justice Board (http://cccs.ncl.ac.uk/regional-victim-charities-back-in-the-class-room.html). To reflect this understanding, this project will also investigate how such education and training can be achieved and improved further, resulting in a set of guidelines and best practices to address these issues.

这个“野外研究”项目通过应用技术解决与家庭暴力有关的问题，使家庭暴力受害者能够获得支持和援助，从而改善他们的生活质量，解决“可持续社会”的挑战。越来越多的人接受移动的和互联网技术，将其作为日常生活的一部分。因此，人们对使用和通过这种技术生活的隐私和社会影响提出了各种关切。该项目通过探索与超隐私相关的需求和挑战来调查和回应这些问题。我们认为，家庭暴力是其中一种极为重要的情况，因为家庭暴力受害人需要高度隐私，才能安全地寻求帮助，甚至使用某些网上资源。然而，家庭暴力受害者目前的现实是，任何寻求帮助的企图，无论是从朋友和家人或从支持组织，很可能会引起注意，并有进一步滥用的风险。在2010-2011年，我们与Angelou中心，一个东北部的黑人和少数民族妇女支持中心合作，调查最影响家庭暴力受害者的技术问题。这项研究的目的是更好地了解这些问题，从而改善旨在帮助受害者的数字支助服务的可及性。到目前为止，我们的研究表明，受害者在成功获得所需的支助服务方面有两个主要障碍：-找到支助服务和提供支助服务的组织;-担心如果施虐者发现他们一直在寻求帮助，会引发进一步的虐待。实际上，受害者被排除在社会技术系统之外，而我们其他人则认为这是理所当然的，因为他们的个人情况。我们研究的目标是通过完善、开发和评估一套超隐私技术工具包来克服这些障碍，这些技术使用户能够在访问在线信息时实现超隐私，只需最小的努力，并且不会留下访问的数字记录。为了设计和开发适合经历家庭暴力的最终用户使用的超隐私技术，至关重要的是，这些最终用户，支助中心的工作人员参与设计和评价这些技术的所有方面，以便充分满足最终用户的需要和要求。作为回应，我们的方法结合了参与性的、以经验为中心的设计方法，以确保从项目一开始就在设计和技术中充分考虑到妇女的声音、需求和要求。除此之外，我们采取迭代的设计，开发和评估方法，并通过这样做寻求创造一系列的机会和空间，通过这些机会和空间，最终用户和服务提供商可以参与并影响超隐私技术的设计和实施。我们承认，即使是设计良好的技术也不能满足最终用户的超隐私需求。还需要提供教育/培训，以实现可行和实用的超隐私解决方案。例如，我们与网络犯罪和计算机安全中心以及诺森比亚刑事司法委员会合作，为区域性暴力/家庭暴力独立机构进行了技术培训（http：//cccs.ncl.ac.uk/regional-victive-charities-back-in-the-class-room.html）。为了反映这一认识，本项目还将研究如何实现和进一步改进这种教育和培训，从而制定一套准则和最佳做法来解决这些问题。