权益分类	功能权益	普通用户	{{item.name}}会员
{{category.name}}	{{benefitItem.name}}

The practical work of the optometrist 2: communication skills in optometry

验光师实务工作2：验光中的沟通技巧

基本信息

批准号：
ES/K005588/1
负责人：
Dirk Vom Lehn
金额：
$ 5.76万
依托单位：
King's College London
依托单位国家：
英国
项目类别：
Research Grant
财政年份：
2013
资助国家：
英国
起止时间：
2013 至无数据
项目状态：
已结题

来源：
https://gtr.ukri.org/projects?ref=ES%2FK005588%2F1
关键词：
practical work optometrist communication skills

项目摘要

This knowledge exchange proposal will produce and deliver a communication skills package that will benefit optometric practitioners, students, trainers and organisations. It builds on the ESRC-funded project 'Assessing Eye Sight and Ocular Health: The Practical Work of the Optometrist' that was successfully completed by the applicants in 2011. The project involved the video-recording of over 60 optometric consultations, which were then subjected to detailed scrutiny. The analysis pointed to specific and contingent circumstances arising within consultations and the communicative challenges associated with them. It explicated, for example, how patients articulate their experiences of their eyes and eye sight, and how optometric tools and technologies shape patients' participation in the consultation. The findings from the project are highly relevant to optometric practitioners; they include, for instance, observations concerning the design of different kinds of questions to elicit information from patients, the role played by tools and technologies in consultation interactions, and the alternative consequences different communicative actions can have for the progress of the encounter. Workshops and feedback seminars conducted during the project also revealed the value of using video-recorded practice as a device for professional development; having access to the recordings enabled optometrists to further their understanding of communication in the consultation and reflect on their own practices. This knowledge exchange project, 'The Practical Work of the Optometrist 2', will use the findings from the completed ESRC project to contribute to the communication skills training and CPD of optometrists. In collaboration with our project partner, the College of Optometrists, and supported by the highly experienced optometrists in the research team, the project will develop a communication skills training package that can be adapted for the diverse needs of various stakeholders, including universities, professional organisations and practitioners. The project will involve a range of activities. Beginning with a scoping exercise designed to assess the current state of communication skills training for optometrists in the UK, it will then draw on discussion workshops with practitioners to solicit user concerns regarding communication in optometric consultations. The findings from these initial activities will inform the content and structure of a communication skills programme comprised of seminars and workshops. The experience from these seminars and workshops will be used to develop a communication skills portfolio, a physical and electronic resource pack for optometrists that will include practical findings and guidance on key themes relevant to the consultation, illustrated by video-clips provided on an accompanying DVD.The overall communication skills package will be disseminated through professional, policy and research networks using a variety of means, such as publications in professional journals and magazines, websites of professional organisations and a colloquium that will bring together practitioners and policy makers.

这项知识交流建议将产生和提供一套沟通技能，使验光从业者、学生、培训人员和组织受益。该项目建立在ESRC资助的项目《评估视力和视力健康：验光师的实际工作》的基础上，该项目于2011年由申请者成功完成。该项目包括对60多次验光会诊进行录像，然后对这些会诊进行详细审查。分析指出了协商中出现的具体和偶然情况以及与之相关的沟通挑战。例如，它解释了患者如何表达他们对眼睛和视力的体验，以及验光工具和技术如何影响患者参与咨询。该项目的发现与验光从业者高度相关；例如，它们包括关于从患者那里获取信息的不同类型问题的设计的观察，工具和技术在会诊互动中所起的作用，以及不同的沟通行动可能对相遇的进展产生的替代后果。在该项目期间举办的讲习班和反馈研讨会还揭示了使用录像练习作为专业发展手段的价值；通过接触录像，验光师能够进一步了解咨询中的沟通并反思自己的做法。这项名为“验光师的实际工作2”的知识交流计划，将利用已完成的ESRC项目的成果，为视光师的沟通技能培训和持续专业发展作出贡献。该计划将与我们的计划伙伴视光师学院合作，并在研究团队中经验丰富的视光师的支持下，开发一套沟通技能培训方案，以适应不同利益相关者的不同需求，包括大学、专业组织和从业者。该项目将涉及一系列活动。从一个旨在评估英国验光师沟通技能培训现状的范围划分练习开始，它将利用与从业人员的讨论研讨会，征求用户对验光咨询中沟通的关注。这些初步活动的结果将为交流技能方案的内容和结构提供信息，该方案由研讨会和讲习班组成。这些研讨会和工作坊所得的经验，将被用来发展一套沟通技巧教材，为视光师编写一套实物和电子教材，内容包括与咨询有关的主要课题的实用研究结果和指引，并会透过随附的DVD提供的录影短片加以说明。整体的教材套将透过专业、政策和研究网络，透过不同的途径传播，例如在专业期刊和杂志上发表文章、专业组织的网站，以及让从业员和政策制定者聚首一堂的研讨会。