Visualising invisibility: emotional labour in Domiciliary Care work

可视化隐形：居家护理工作中的情感劳动

• 批准号: 2272986
• 金额: --
• 依托单位: University of Brighton
• 依托单位国家: 英国
• 项目类别: Studentship
• 财政年份: 2019
• 资助国家: 英国
• 起止时间: 2019 至 无数据
• 项目状态: 已结题
• 来源: https://gtr.ukri.org/projects?ref=studentship-2272986
• 关键词: Visualising; invisibility; emotional; labour; Domiciliary

This research will explore the apparent tensions and contradictions of delivering person-centred home care, within what may be described as the current Neoliberal care economy, in the United Kingdom. In a context of unprecedented challenges, such as increasing life expectancy and market volatility, the sector is responding in contrary ways; efforts to retain and encourage client autonomy is seeing more people being cared for in their own homes, whilst the privatisation of the sector dictates the conditions and provision of care itself and is often outsourced to agencies. It is those who work in these circumstances, Domiciliary Care workers, of whom this research is concerned with. By performing duties with clients' homes, these workers become intertwined with processes of identity formation, establishment and maintenance of intimacy, (dis)affect, and so on. There is, then, significant emotional labour carried out by Domiciliary Care workers, despite a notable disparity when compared to contractual obligations of the role (which police client-carer relationships and discourage familiarity and intimacy). It is this tension and its impacts on Domiciliary Care workers that is central to the research. The research methods are two-fold. A visual narrative inquiry approach aims to locate invisible processes of home care through the elicitation of stories, experiences and voices of Domiciliary Care workers. Photography will be employed to achieve this and facilitate access to the research. Alongside this, a multi-modal discourse analysis of care recruitment and publicity materials will explore regimes of visibility with the current social care system in the United Kingdom

这项研究将探讨提供以人为本的家庭护理的明显的紧张局势和矛盾，在什么可以被描述为当前的新自由主义护理经济，在英国。在预期寿命增加和市场波动等前所未有的挑战的背景下，该部门正以相反的方式作出反应;为保持和鼓励客户自主权而作出的努力使更多的人在自己的家中得到照顾，而该部门的私有化决定了照顾本身的条件和提供，并往往外包给机构。本研究所关注的是那些在这种情况下工作的家庭护理工作者。这些工作人员在客户家中履行职责，与身份形成、亲密关系的建立和维持、情感的消除等过程交织在一起，因此，家庭护理工作人员进行了大量的情感劳动，尽管与角色的合同义务相比存在显著差异（监督客户-护理者关系，阻止熟悉和亲密）。正是这种紧张局势及其对家庭护理工作者的影响是研究的核心。研究方法是双重的。一个视觉叙事调查方法的目的是通过家庭护理工作者的故事，经验和声音的启发，找到家庭护理的无形过程。摄影将被用来实现这一点，并促进访问的研究。除此之外，护理招聘和宣传材料的多模态话语分析将探讨英国当前社会护理系统的可见度制度