Evaluation of Workplace Violence Prevention Intervention

描述：工作场所暴力在社会服务和卫生保健环境中普遍存在。1995-2000年华盛顿州工人的人身伤害赔偿数据将社会服务列为风险最高的主要行业（每10 000名工人中有142.0人），其次是保健服务（每10 000名工人中有74.6人）。在社会服务中，寄宿护理在特定行业中排名第二，每10 000名工人中有301人。为了处理这些数据，我们将对社会服务工作场所抽样中的暴力风险因素和暴力事件进行全面评估。在完成初步风险评估后，我们将在这些工作场所制定和实施全面的暴力预防方案。该方案将与联邦职业安全与健康管理局关于预防暴力的指导方针一起制定。管理层承诺和员工参与是拟议研究的设计中固有的，包括联合劳资咨询小组的形成和工作。工作现场分析将包括焦点小组、干预前调查和走查评估。将通过实施演练调查和焦点小组的建议来完成危害预防和控制。咨询小组将与项目工作人员协商，审查政策和程序的必要修改并提出建议。培训和教育将在研究的第三年进行。对该项目的形成性评价将继续进行。将在实施该方案一年后评估干预措施对工作人员遭受攻击经历的影响。拟议的五年期项目的具体目标如下。1)描述社会服务工作场所中存在的工作场所暴力的环境，组织和行为/人际风险因素。2)评估这些工作场所的员工遭受攻击的经历。3)研究组织因素和工作人员之间的关系，在这个样本的工作场所攻击。4)在这些工作场所设计和实施预防暴力干预措施。5)在项目实施一年后，对样本工作场所的干预措施进行过程和结果评估。

DESCRIPTION: A workplace violence is pervasive in the social service and health care setting. Washington State workers' compensation assault injury data for 1995-2000 ranks Social Services as the highest risk major industry (142.0 per 10,000 workers) followed by Health Services (74.6 per 10,000 workers). Within Social Services, Residential Care ranked second among specific industries with a rate of 301 per 10,000 workers. To address these data, we will conduct a comprehensive assessment of risk factors for violence and occurrences of violence in a sample of social service workplaces. Upon completion of the initial risk assessment we will develop and implement a comprehensive violence prevention program in these workplaces. The program will be developed in concert with federal OSHA Guidelines for violence prevention. Management Commitment and Employee Involvement are inherent in the design of the proposed study and include the formation and work of joint labor-management advisory groups. A Worksite Analysis will include focus groups, a pre-intervention survey, and walk-through evaluations. Hazard Prevention and Control will be accomplished by implementing recommendations from the walkthrough survey and focus groups. The advisory groups in consultation with project staff will review and make recommendations for necessary changes to policies and procedures. Training and Education will take place in year three of the study. Formative evaluation of the project will be ongoing. The impact of the intervention on staff assault experience will be evaluated one year following implementation of the program. The specific aims of the proposed five-year project are as follows. 1) Describe environmental, organizational, and behavior/interpersonal risk factors for workplace violence present in the social service workplace. 2) Assess the assault experience of staff in these workplaces. 3) Examine the relationship between organizational factors and staff assaults in this sample of workplaces. 4) Design and implement a violence prevention intervention within these workplaces. 5) Conduct a process and outcome evaluation of the intervention in sample workplaces one year following program implementation.