Defining and Developing the Role of a Future Autonomous Vehicle (AV) Teleoperator from a Human Factors Perspective

从人为因素的角度定义和发展未来自动驾驶汽车 (AV) 远程操作员的角色

• 批准号: 2595419
• 金额: --
• 依托单位: University of Nottingham
• 依托单位国家: 英国
• 项目类别: Studentship
• 财政年份: 2021
• 资助国家: 英国
• 起止时间: 2021 至 无数据
• 项目状态: 未结题
• 来源: https://gtr.ukri.org/projects?ref=studentship-2595419
• 关键词: Defining; Developing; Role; Future; Autonomous

Technological innovations are enabling road vehicles to move towards ever-increasing levels of autonomy, which gradually moved the task of operating the vehicle away from the occupants. As the move towards fully autonomuous (or 'driverless') cars continues, this will also need to be supported by the design of infrastructures to allow autonomous vehicles (AV's) to operate safely and successfully. Teleoperation, referring to the control of AV's by a remotely located operator, is a growing area of interest associated with AV development. Research is required to understand the possible roles of a teleoperator in supporting the function of future AV's in a range of scenarios. Potential roles for the teleoperator may include taking control in situations where the vehicle is unable to, communication with emergency services and road network controllers, or communication with the AV users for driving-level assistance or experiential-level services. There is great potential for this work to shape the design of work for teleoperators, from defining tasks to the requirements of workstations. As the role of an commercial or large scale AV teleoperator does not yet exist in reality, this is an ideal opportunity to take a Human Factors based approach to inform job design from the earliest stages. The research will be of interest to those looking to develop future AV services (e.g. autonomous taxi fleets and truck platooning). It may also further understanding in Human Factors and Human Computer Interaction (HCI) fields around the design of future work, including system-human task allocation and novel interaction styles

技术创新使道路车辆能够实现不断提高的自主水平，从而逐渐将车辆操作任务从乘员身上转移开来。随着向全自动（或“无人驾驶”）汽车的发展，这也需要基础设施的设计来支持，以允许自动驾驶汽车（AV）安全和成功地运行。遥控操作，指的是由远程操作员控制AV，是与AV开发相关的一个日益增长的兴趣领域。研究需要了解遥控操作员在支持未来AV的功能在一系列场景中可能发挥的作用。远程操作员的潜在角色可能包括在车辆无法控制的情况下进行控制，与紧急服务和道路网络控制器进行通信，或与AV用户进行通信以获得驾驶级辅助或体验级服务。这项工作有很大的潜力，以塑造设计的工作遥控，从定义任务的工作站的要求。由于商业或大型AV遥控操作员的角色在现实中尚不存在，因此这是采取基于人为因素的方法从最早阶段为工作设计提供信息的理想机会。这项研究将对那些希望开发未来AV服务（例如自动驾驶出租车车队和卡车排队）的人感兴趣。这也可以进一步了解人的因素和人机交互领域的设计未来的工作，包括系统-人的任务分配和新颖的交互风格