Eyes On: Surgical Theatre Morale and Performance Improvement

外科团队成员的粗鲁和不文明行为长期以来一直受到关注，一些证据表明它会影响患者的安全、并发症和结果。我们研究了一种新颖而简单的干预方法。众所周知，被观察可以促进更积极和道德的行为。这种效果是如此强烈，甚至连画着眼睛的符号都能影响人们的行为，减少犯罪，增加诚实，促进亲社会行为。手术室的墙上挂着一些标志，上面画着一只眼睛，上面写着“手术要尊重”等标语。目的是确定这种“眼睛”在墙上的小干预是否会减少手术团队的不文明行为。

Rudeness and incivility among surgical team members has long been a concern, with some evidence indicating that it impacts patient safety, complications, and outcomes. We investigated a novel and simple intervention. Being observed is known to promote more positive and ethical behaviours. The effect is so strong that even signs with a drawing of an eye impact people's behaviour, reduce crime, increase honesty, and promote prosocial behaviours. Signs were placed on operating theatre walls that depict an eye with slogans such as 'operate with respect.' The aim was to determine if this small intervention of 'Eyes' on the wall decreases incivility in surgical teams.