Communication quality during family meetings in the intensive care unit: how does quality impact health outcomes?

重症监护病房家庭会议期间的沟通质量：质量如何影响健康结果？

• 批准号: 10718011
• 负责人: Allison M Scott
• 金额: $ 65.53万
• 依托单位: PENNSYLVANIA STATE UNIV HERSHEY MED CTR
• 依托单位国家: 美国
• 财政年份: 2023
• 资助国家: 美国
• 起止时间: 2023-08-16 至 2028-05-31
• 项目状态: 未结题
• 来源: https://reporter.nih.gov/project-details/10718011
• 关键词: Address; Affect; Anxiety; Attention; Black race; COVID-19 pandemic; Caring; Clinical; Communication; Data; Decision Making; Disparity; Economic Conditions; Economics; Education; Environment; Family; Family member; Future; Goals; Health; Health Professional; Health education; Healthcare; Individual; Intensive Care Units; Intervention; Intrinsic factor; Knowledge; Length of Stay; Longitudinal, observational study; Measures; Mediating; Mediation; Mental Depression; Modeling; Neighborhoods; Outcome; Pathway interactions; Patient-Focused Outcomes; Patients; Perception; Personality Traits; Post-Traumatic Stress Disorders; Protocols documentation; Psychological Stress; Questionnaires; Research; Risk; Rural; Rural Community; Severity of illness; Social Conditions; Stress; Testing; Therapeutic; Trust; Underrepresented Populations; Ventilator; Work; demographics; design; distrust; experience; health care availability; hispanic community; improved; innovation; meetings; outcome disparities; pandemic disease; patient oriented; post-pandemic; post-traumatic symptoms; programs; psychological outcomes; rural underrepresented; shared decision making; social health determinants; trait; trial design; underserved community

ABSTRACT When poor communication between clinicians and family members of ICU patients, disparities related to social determinants of health (SDOH), and a heightened distrust of healthcare professionals all coalesced during the COVID-19 pandemic, “the perfect storm” emerged. Improving communication and trust in healthcare professionals is critical in high-stakes ICU environments where the need for shared decision-making demands that clinicians rapidly establish rapport and therapeutic alliance with family members of non-capacitated patients. Many well-designed trials testing ICU communication interventions have had negative or minimally impactful results, perhaps in part because we have only a rudimentary understanding of how SDOH impact communication in the ICU, a clinical context where underrepresented individuals also suffer from disparities. The goals of this R01 are to conduct a mediation analysis that will: 1) examine SDOH’s impact on communication between family members and ICU clinicians; 2) identify mechanisms of action related to how communication quality affects distrust of healthcare professionals and therapeutic alliance; and 3) determine how these factors contribute to or mediate outcomes for family members of ICU patients. This longitudinal, observational study will collect data from 320 family members from 5 ICUs serving underrepresented rural, Black, and Hispanic communities in 3 states. Our primary health outcome is the provision of family-centered care (as measured by the Patient Perceptions of Patient Centeredness questionnaire- Family Version). Secondary health outcomes include family members’ psychological stress (anxiety, depression, symptoms of post-traumatic stress disorder) and measures of patient ICU utilization (e.g., ICU LOS, ventilator days). Mediating factors to be examined include communication quality, healthcare distrust, and therapeutic alliance. Moderating factors include family members’ intrinsic traits (e.g., personality traits and decision-making style). We hypothesize that: 1) poor SDOH yield poor outcomes and result in less attention to family-centered care and worse ICU patient utilization outcomes; and 2) higher communication quality will improve the therapeutic relationship and healthcare trust and result in improved attention to family-centered care and improved ICU patient utilization outcomes among all patients regardless of SDOH. Using our results, we will adapt a prominent conceptual model of communication to address the high-stakes communication needs of families from underserved communities. Completing this work will advance the field by providing data to allow new understanding of how SDOH and other factors (e.g., communication quality, trust) relate to provision of patient- and family-centered care in the post-pandemic context. The knowledge gained will inform new content and concrete communication strategies for future ICU interventions aiming to facilitate high-quality communication, help to restore trust in healthcare, and improve therapeutic alliances in pursuit of achieving patient- and family- centered ICU care.

摘要