Leveraging lived experience to prevent burnout among healthcare workers

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Providing treatment for people with mental health problems or misuse of alcohol and drugs can be emotionally taxing, making staff particularly susceptible to client-related burnout. This proposal aims to examine whether staff who have lived-experience of the issues faced by their clients are buffered from this form of burnout. The proposal further examines whether this buffering effect is brought about by changes in empathy, attributions, and recovery knowledge from lived-experience. The outcomes of this research will provide the knowledge base to enable future research to develop interventions to reduce burnout, thereby boosting resilience, engagement, and longevity among healthcare staff – ultimately improving client outcomes.