Human factors engineering tools for amusement attraction design and evaluation

用于游乐设施设计和评估的人因工程工具

• 批准号: RGPIN-2014-04254
• 负责人: Woodcock, Kathryn
• 金额: $ 1.46万
• 依托单位: Ryerson University
• 依托单位国家: 加拿大
• 项目类别: Discovery Grants Program - Individual
• 财政年份: 2017
• 资助国家: 加拿大
• 起止时间: 2017-01-01 至 2018-12-31
• 项目状态: 已结题
• 来源: https://www.nserc-crsng.gc.ca/ase-oro/Details-Detailles_eng.asp?id=636848
• 关键词: Human; factors; engineering; tools; amusement

The goal of this research program is to identify, develop, and evaluate applications of human factors engineering (HF) to the amusement park and carnival domain and create tools to promote use of HF. We will develop computer models to predict overloads and under-loads in rider “workload” and test these with virtual amusement rides modelled in our NSERC-funded Mixed-reality Immersive Motion Simulator (MIMS) facility. We will also design, prototype, and evaluate various environmental manipulations to align illusory boundaries of amusement attractions with real safety boundaries. For operator interfaces, we will also design modified controls to capture intuitiveness of direct manipulation and experimentally evaluate effect on speed and accuracy of operation performance using models and prototypes, and we will begin to study control tasks and interfaces in major attractions that use control rooms. Complementing this, we will continue to analyze amusement accident data to acquire more insight into HF elements of accidents that should be incorporated in our models..Importance. Rider injuries are often linked to thrill-seeking or failed coping with thrill. Design tools that identify vulnerable fluctuations in rider “workload” in the design stage can save costs of post-installation modifications as well as human cost of performance failure. Attraction design that elicits safe behaviour without situation awareness (SA), preserving surprise, illusion, and disorientation, will improve attraction quality and safety. Other domains might be able to apply similar approaches to complement SA. Control interfaces that are more intuitive will promote efficient and accurate control performance. While not a predominant etiology, some notable ride accidents have involved control operation errors. Operator-interface design guidance will be important to designers of amusement devices and will also be relevant to other complex mechanical equipment. Initial studies of control rooms will be important to us to plan future research. .Anticipated outcomes. In addition to professional and scholarly dissemination, all of the project elements include developing and evaluating design tools and guidance for industry, to ensure end users can apply the findings without HF specialist assistance. Practical HF knowledge transfer will help professionals who are not HF specialists make good human-centred design decisions. Good HF will reduce hazardous behaviour by guests, improve speed and accuracy of ride control operation in routine and non-routine tasks, and maintain or improve quality of amusement. We will disseminate through input to international standard practices and directly to end users..Benefits. HF has considered control interface design from its earliest days, but the HF literature has left unanswered questions in relation to prevention of mistakes in control of directly observable complex multi-axial motion such as rides, particularly for exception handling and manual control.Rider behaviour is a complex and novel application of HF. A common approach to human performance improvement is improved SA, but amusement design needs to work despite illusions, without SA, and for untrained users of a wide range of ages, sizes, and abilities. Thus, this project will expand HF design strategies.Many Canadians work in the amusement sector delivering services and producing widely distributed products that make enjoyable leisure experiences for families in Canada and around the world. Improvements in the quality and efficiency of design will economically benefit manufacturers whose customers will choose more usable products, operators who can deliver excellent entertainment more reliably, and most importantly, protect the health and safety of the public.

这项研究计划的目标是确定、开发和评估人因工程在游乐园和嘉年华领域的应用，并创造工具来促进人因工程的使用。我们将开发计算机模型来预测骑手“工作量”中的超载和欠载，并用我们由NSERC资助的混合现实沉浸式运动模拟器(MIMS)设施中的虚拟游乐设施来测试这些模型。我们还将设计、原型和评估各种环境操作，以使游乐景点的虚幻边界与真实的安全边界保持一致。在操作员界面方面，我们还将设计改进的控件，以捕捉直接操作的直观性，并使用模型和原型通过实验评估对操作性能的速度和准确性的影响，我们将开始研究使用控制室的主要景点的控制任务和界面。作为补充，我们将继续分析游乐事故数据，以便更深入地了解事故的高频元素，这些元素应该纳入我们的模型中。骑手受伤通常与寻求刺激或未能应对刺激有关。设计工具可以在设计阶段识别骑手“工作负荷”的脆弱波动，可以节省安装后修改的成本以及性能故障的人力成本。在没有情景感知(SA)的情况下引发安全行为的吸引设计，保留了惊喜、错觉和迷失方向，将提高吸引质量和安全性。其他领域或许能够应用类似的方法来补充SA。更直观的控制界面将促进高效和准确的控制性能。虽然不是主要的原因，但一些值得注意的乘车事故涉及控制操作错误。操作员界面设计指南将对游乐设备的设计者很重要，也将与其他复杂的机械设备相关。对控制室的初步研究对我们规划未来的研究将是重要的。.反对的结果。除了专业和学术传播外，项目的所有要素都包括开发和评估设计工具和工业指南，以确保最终用户可以在没有HF专家协助的情况下应用研究结果。实用的高频知识传授将帮助非高频专家的专业人员做出良好的以人为本的设计决策。良好的高频将减少客人的危险行为，提高常规和非常规任务中游乐设施控制操作的速度和准确性，并保持或提高娱乐质量。我们将通过对国际标准做法的投入和直接向最终用户传播利益。高频从一开始就考虑控制接口设计，但高频文献在防止直接可观察到的复杂多轴运动的控制错误方面留下了悬而未决的问题，特别是对于异常处理和手动控制。乘客行为是高频的复杂和新颖的应用。提高人类性能的一种常见方法是改进SA，但娱乐设计需要在没有SA的情况下，以及针对年龄、大小和能力范围广泛的未经培训的用户而工作。因此，这个项目将扩展HF的设计策略。许多加拿大人在娱乐部门工作，提供服务并生产广泛分布的产品，使加拿大和世界各地的家庭获得愉快的休闲体验。设计质量和效率的提高将使制造商在经济上受益，这些制造商的客户将选择更可用的产品，运营商能够更可靠地提供优质的娱乐，最重要的是，保护公众的健康和安全。