ARE: Action Recommendation Engine for Network Operations Centers (Phase IIb)

ARE：网络运营中心的行动推荐引擎（阶段 IIb）

• 批准号: 571962-2022
• 负责人: Shirmohammadi, ShervinS
• 金额: $ 12.75万
• 依托单位: University of Ottawa
• 依托单位国家: 加拿大
• 项目类别: Idea to Innovation
• 财政年份: 2022
• 资助国家: 加拿大
• 起止时间: 2022-01-01 至 2023-12-31
• 项目状态: 已结题
• 来源: https://www.nserc-crsng.gc.ca/ase-oro/Details-Detailles_eng.asp?id=752467
• 关键词: Action; Recommendation; Engine; Network; Operations

The goal of this project is to provide evidence of real-world deployability and transfer the technology of an invention by the University of Ottawa's research team to the multinational telecommunications company Ciena Corp. (hereafter Ciena) which has significant business and R&D operations in Canada. The research prototype of the invention, called Action Recommendation Engine (ARE), was developed from October 2018 to June 2021 under a $287,635.43 MITACS Accelerate Cluster research project in partnership with Ciena, and is now ready and successfully verified in a lab setting. ARE is an Artificial Intelligence (AI) based system that (1) automatically detects problems in IP networks, (2) gives recommendations on how to fix those problems, and (3) gives recommendations on taking actions to minimize network provider's cost while maximizing users' quality of experience (QoE). ARE can be deployed either as a recommender, requiring a human operator to apply/override the recommended actions, or as a fully autonomous action taker in a human-out-of-the-loop fashion. ARE's applications are mainly in Network Operations Centers (NOC), where ARE can lead to a significant reduction in operation costs by automating some or all of NOC's manual operationsThe objectives of this project are to finetune ARE for a real environment and to integrate it inside a realistic tool such as the company's Blue PlanetTM Intelligent Automation product line in order to validate ARE's design and implementation in a practical customer setting. At the end of this project, we will have finetuned the ARE technology and established evidence of its technical readiness and real-world deployability, while Ciena will have acquired the technical capability to take ARE to the market. Ciena has exclusively licensed ARE and has also patented it.

该项目的目标是提供现实世界可部署性的证据，并将渥太华大学研究团队的发明技术转让给在加拿大拥有重要业务和研发业务的跨国电信公司 Ciena Corp.（以下简称 Ciena）。该发明的研究原型称为行动推荐引擎（ARE），是在 2018 年 10 月至 2021 年 6 月期间与 Ciena 合作的 287,635.43 美元的 MITACS Accelerate Cluster 研究项目中开发的，现已准备就绪并在实验室环境中成功验证。 ARE 是一种基于人工智能 (AI) 的系统，它 (1) 自动检测 IP 网络中的问题，(2) 提供有关如何解决这些问题的建议，以及 (3) 提供有关采取行动以最小化网络提供商成本同时最大化用户体验质量 (QoE) 的建议。 ARE 可以部署为推荐器（要求操作员应用/覆盖推荐的操作），也可以部署为以人类脱离循环的方式完全自主的操作执行者。 ARE的应用主要在网络运营中心（NOC），其中ARE可以通过自动化NOC的部分或全部手动操作来显着降低运营成本。该项目的目标是针对真实环境对ARE进行微调，并将其集成到公司的Blue PlanetTM智能自动化产品线等现实工具中，以便在实际客户环境中验证ARE的设计和实施。在该项目结束时，我们将对 ARE 技术进行微调，并建立其技术就绪性和现实世界可部署性的证据，而 Ciena 将获得将 ARE 推向市场的技术能力。 Ciena 独家授权 ARE 并申请了专利。