Development of a natural language data query system for utility companies

为公用事业公司开发自然语言数据查询系统

• 批准号: 560554-2020
• 负责人: Dietze, BeverlieBA
• 金额: $ 5.12万
• 依托单位: Okanagan College
• 依托单位国家: 加拿大
• 项目类别: Applied Research and Development Grants - Level 2
• 财政年份: 2022
• 资助国家: 加拿大
• 起止时间: 2022-01-01 至 2023-12-31
• 项目状态: 已结题
• 来源: https://www.nserc-crsng.gc.ca/ase-oro/Details-Detailles_eng.asp?id=755380
• 关键词: Development; natural; language; data; query

Utility usage is monitored by 'smart meters' which measure automated, detailed, accurate, and frequent usage data for individual clients. Compared to analog meters which are read manually (typically once a month), smart metering offers wide benefits for both utility companies and for customers. Examples include ability to balance loads and eliminate service disruptions, and customers' ability to adjust consumption habits or sell power back to the grid. The challenges of analyzing the vast amounts of metered data continue to seriously hinder reaping many more benefits. The research in the colleges will result in new products for utility companies to provide safer and more reliable electricity, water, and gas services to Canadian and international businesses, homeowners, and renters. This project will also help utility companies reduce their costs. Furthermore, these utility companies have conservation and/or demand management goals which this technology will help them achieve. this in turn leads to carbon emission reductions and better stewardship of water resources. Businesses, homeowners, and renters will benefit from safer and more reliable electricity, water and gas services. The reduced costs for utility companies will be passed on to the public via lower rates, as is stipulated by profit margin regulations on provincial utilities.Harris SmartWorks, a division of N. Harris Computer Corporation, is an Ottawa-based market-leading provider of utility data software solutions since 1976. This collaboration with Okanagan and Langara College's researchers and students is developing applications for a system that answers non-technical, plain language questions from utility users, using artificial intelligence and the vast amount of data within the software system. The system will accept both typed and voiced questions.

公用事业的使用情况由“智能电表”监控，智能电表可以自动测量个人客户的详细、准确和频繁的使用数据。与手动读取（通常每月一次）的模拟仪表相比，智能计量为公用事业公司和客户提供了广泛的好处。例如，平衡负载和消除服务中断的能力，以及客户调整消费习惯或将电力售回电网的能力。 分析大量计量数据的挑战继续严重阻碍获得更多的好处。学院的研究将为公用事业公司提供新产品，为加拿大和国际企业，房主和租房者提供更安全，更可靠的电力，水和天然气服务。该项目还将帮助公用事业公司降低成本。此外，这些公用事业公司有保护和/或需求管理的目标，这项技术将帮助他们实现。这反过来又导致减少碳排放和更好地管理水资源。企业、房主和租房者将受益于更安全、更可靠的电力、水和天然气服务。公用事业公司降低的成本将通过降低费率转嫁给公众，这是省级公用事业公司利润率规定的。哈里斯计算机公司是一家位于渥太华的市场领先的公用事业数据软件解决方案提供商，自1976年以来。与Okanagan和Langara学院的研究人员和学生的合作正在为一个系统开发应用程序，该系统使用人工智能和软件系统中的大量数据回答公用事业用户的非技术性，简单的语言问题。系统将接受打字和语音问题。