VOSS: Managing Hybrid Challenge Platforms to Promote Innovation

为了成为实用和可持续的创新工具，下一代社区参与和众包平台需要改善参与者的用户体验，同时提供可靠的机制，将参与者的贡献综合为可用的解决问题的产出。在本项目中，一个多学科研究小组将探索社区参与如何传播，反馈对参与的影响，以及社区和合作结构随时间的变化。从经验上讲，该项目提出了三个研究问题：1)参与式政府平台的特征，2)随时间推移的行为和系统挑战，以及3)管理和设计干预对个人行为和网络结构的影响。这项研究的具体平台是“10,000个解决方案”，这是一个由亚利桑那州立大学管理的多对多系统，使个人和组织能够托管和参与解决方案、挑战和集体行动。该研究团队将研究在线、物理和混合环境中对“10,000个解决方案”的参与，特别关注参与者社区建设、参与轨迹和输出可用性。一系列不同的实验，以及基于代理的建模和网络分析的应用，将为社区参与和参与的理论发展提供有用的见解，并为参与性设计、操作、评估和实施生成最佳实践指南。未来经济增长和国家安全的进步需要新技术，以利用人群的智慧和公共创新的力量。然而，这些技术仍处于初级阶段，人们越来越需要强大而灵活的平台，这些平台可以超越探索性努力，走向现实世界的部署。该项目将制定以证据为基础的政策和做法，以改善协作，同时提高人们对问责制、合法性和个人满意度、工作产出的有效性以及采用和使用社区和通过平台开发的产品的认识。了解增加和维持集体行动的条件将有助于制定政策和做法，建立平台以加强对政府和非政府组织的参与。

To be practical and sustainable tools for innovation, the coming generation of community-engagement and crowd-sourcing platforms need to improve the user experience of participants, while simultaneously providing a reliable mechanism for synthesizing participants' contributions into usable problem-solving outputs. In the present project, a multi-disciplinary research team will explore how community participation spreads, the effects of feedback on participation, and the changes in community and collaboration structure over time. Empirically, the project lays out three research questions: 1) characteristics of participatory government platforms, 2) behavioral and system challenges over time, and 3) the impact of managerial and design interventions on individual behaviors and network structure.The specific platform for this research is "10,000 Solutions", a many-to-many system managed by Arizona State University that empowers both individuals and organizations to host and participate in solutions, challenges, and collective actions. The research team will study participation in "10,000 Solutions" across online, physical, and hybrid environments, particularly focusing on participant community building, trajectories of participation, and output usability. A diverse slate of experiments, with the application of the application of agent-based modeling and network analysis, will provide useful insights for theory development on community engagement and participation, as well as generating best-practice guidelines for participatory design, operation, assessment and implementation.Future advances in economic growth and national security require new technologies for harnessing the wisdom of crowds and the power of public innovation. However, these technologies are still in their infancy, and there is a growing need for robust and flexible platforms that can move beyond exploratory efforts, toward real-world deployment. The project will develop evidence-based policies and practices to improve collaboration while increasing perceptions of accountability, legitimacy and individual satisfaction, the effectiveness of the work outputs and the adoption and use of the products developed by the community and through the platform. Knowing the conditions that increase and sustain collective action will help in devising policies and practices for building platforms to enhance participation in government and nongovernment organizations.