FW-HTF-P: Mitigating Risks in Future Police Work through Social Telerobotic Communication

在执法中，紧急反应情景的压力会阻碍对口头信息的理解和对他人情绪状态的解释。这可能会导致潜在的错误判断，造成生或死的后果，这些后果可能会在家庭、社区和社会中产生多年的共鸣。为此，机器人长期以来一直提供更安全的替代方案，以在危险情况下直接与人类互动，例如爆炸物处理和监视。然而，这些都是相对特殊的情况：警察工作的大部分依赖于人际沟通，需要发展相互关系，同情和信任。不幸的是，现代远程技术阻碍了这些信任关系的必要发展，降低了态势感知能力，并破坏了公民和执法部门之间的沟通。为了保护军官和平民在相互接触中的福利，一个跨学科的调查小组正在开发一种原型遥控社交机器人，用于涉及公共安全的危险行动。其目的是最大限度地减少危险，同时提高远程人际通信的质量，通过多模式“存在”和通过社会机器人的通信实现。这些早期调查期间进行的活动将旨在发展利益攸关方关系，并与当地执法培训地点进行迭代原型设计和设计研究。 研究人员还将讨论研究团队的组成，增加社会，行为，技术，道德和法律的领域的其他专家。这项研究的一个核心理由是，在高风险情况下，使用武力可能是由错误信息、错误沟通、压力和时间压力造成的。 预计这项对高度沉浸式、廉价的远程操作社交机器人的初步研究将产生关于风险、挑战人的需求，该奖项反映了NSF的法定使命，并被认为值得通过使用基金会的智力价值和更广泛的评估来支持。影响审查标准。

In law enforcement, the stress of emergency-response scenarios can impede understanding of spoken messages and interpretation of other's emotional states. This can lead to potentially incorrect judgments with life or death consequences that can resonate throughout families, communities, and societies for years. To this end, robots have long provided safer alternatives to direct human interaction in hazardous scenarios, such as explosive ordinance disposal and surveillance. However, these are relatively special cases: A much greater share of police work relies on interpersonal communication where the development of mutual relationships, empathy, and trust are required. Unfortunately, modern remote technologies impede the necessary development of these trust relationships, reduce situational awareness, and disrupt communication between citizens and law enforcement. To protect the welfare of both officers and civilians in their mutual encounters, a transdisciplinary team of investigators are developing a prototype teleoperated social robot for use in hazardous operations involving public safety. The aim is to minimize dangers while increasing the quality of remote interpersonal communication, enabled by multimodal "presence" and communication through social robotics.Activities performed during these early investigations will aim at developing stakeholder relations and performing iterative prototyping and design studies with local law enforcement training sites. The investigators will also address the research team composition, adding additional experts in the social, behavioral, technical, ethical, and legal domains. A central rationale of this research is that the use of force can be caused by misinformation, miscommunication, stress and time pressures in high-risk situations. It is expected that this initial research on a highly immersive, inexpensive, teleoperated social robots will generate knowledge on the risks, challenges, and requirements of human-robot partnerships and can facilitate transparent communication between law enforcement officers and the public in hazardous situations.This award reflects NSF's statutory mission and has been deemed worthy of support through evaluation using the Foundation's intellectual merit and broader impacts review criteria.