The nature and consequences of interruptions and multi-tasking

该项目旨在产生新的证据，证明在安全关键的临床环境中中断和多任务处理的性质和后果。在现代工作环境中，打断是无处不在的。多任务处理，尤其是在信息技术方面，现在是许多人珍视的属性。然而，人们越来越担心中断和多任务处理会导致错误和工作效率低下。我们对这些关系的理解存在重大差距，阻碍了提高工作效率和安全的行动。该项目计划衡量这些工作做法的效果，并发展方法、统计方法和理论。它还计划提出切实可行的战略，以支持安全和高效的工作程序。

This project aims to generate new evidence of the nature and consequences of interruptions and multitasking in safety-critical clinical environments. Interruptions are ubiquitous in modern work environments. Multitasking, particularly with information technology, is now an attribute prized by many. However, there are increasing concerns that interruptions and multitasking contribute to errors and work inefficiency. Significant gaps in our understanding of these relationships inhibit action to improve work productivity and safety. This project plans to measure the effects of these work practices, and to develop methods, statistical approaches and theory. It also plans to propose practical strategies to support safe and efficient work processes.