Use of information and communication technologies to support effective work practice innovation in the health sector: a multi-site study

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Australia must develop and implement new models of health service provision to increase capacity and reduce errors within workforce and resource constraints. Working with one of the largest area health services in NSW this project will address this challenge. The results will directly benefit the community by creating and testing new models for how health professionals can use information technologies to improve the safety, quality and efficiency of health care services. The findings will underpin national efforts to improve the productivity and effectiveness of the health workforce and its ability to respond to changing demands. The effective use of IT is a critical enabling factor for national productivity and growth.