Using Measures of Ontological Distance to Evaluate the Alignment between Organizational Needs and Enterprise Systems Capabilities

企业系统(ES)包是寻求为其组织用户提供全面、集成的支持以满足其信息系统需求的软件系统。企业系统的开发、实施、运营、支持、维护和升级是一个价值数十亿美元的行业。这个行业充斥着高成本问题的故事。其中许多问题的出现是因为ES包中嵌入的业务模型与其用户的需求不一致。该项目开发了一种方法和措施，以评估嵌入到ES包中的业务模型满足用户需求的程度。

Enterprise Systems (ES) packages are software systems that seek to provide their organizational users with comprehensive, integrated support for their information system needs. The development, implementation, operation, support, maintenance, and upgrade of enterprise systems is a multi-billion dollar industry. This industry is replete with stories of high-cost problems. Many of these problems arise because the business models embedded within ES packages do not align with the needs of their users. This project develops a methodology and measures to evaluate how well the business models embedded in an ES package meet user needs.