On Capability Evaluation of Disabled Workers and Design of Work Formation

残疾人的社会参与沿着以“人”为关键词的环境和人道主义问题，一直是争论的大问题。一般来说，业务场景中的工作流程需要对工作资源进行适当的分配，以体现组织绩效。因为，瓶颈资源会影响总体性能。从这个角度来看，残疾人作为功能受限的资源参与到业务流程中，在效率和可靠性方面产生了坚韧的问题。因此，在涉及残疾人的业务处理系统中，管理的重点之一将是如何实现每个工人的职责均衡分配。同时，残疾人由于身体功能的不规范，容易产生各种心理压力或不满意，因此必须重视工作满意度，基于这些考虑，本研究旨在支持残疾人参与生产活动， ...更多信息 通过技术操作/方面。更具体地说，考虑到一些涉及残疾工人的典型业务流程，提出了一种兼顾工作效率和工作满意度的工作组设计算法，并通过应用对其有效性进行了研究，最后总结了该方法的特点，即对最优工作分配逻辑的发展做出了贡献（权衡分析）同时考虑加工效率和工人满意度。2000年和2001年，根据2000年发布的研究计划中描述的8步方法，正确地执行了所采用的程序，并完成了预期的结果。2000年，“试点研究目标工作系统的选择”，“观察和记录工作过程”，“工作执行数据库的设计和创建”，有效地进行了“工人分配模型的开发”和“初步结果的论文发表”。2001年，进行了“通过权衡分析进行工作效率和工作满意度之间的关系分析”、“将开发的方法应用于实际案例和有效性研究”和“最终报告”，并取得了成功的结果。少

Social participation of disable persons has been big issue for argument these years along with environmental & humanitarian issues that drive the "human" as a keyword. Generally, work process in business scene needs appropriate assignment of working resources to embody organizational performance. Because, bottleneck resources suffer the total performance. From this point of view, participation of disabled workers to business process as resources with restricted function creates tough problems in terms of efficiency & reliability.Thus, one of the important points for management in a business processing system involving disabled workers will be how to realize a balanced allocation of duties to each worker.Simultaneously, it must pay attention to job satisfaction as they tend to have various mental stresses or dissatisfaction due to their non-standardized body function.Based on these considerations, this research project aims to support participation of disabled workers to production acti … More vity through technological operational/aspects. More concretely, taking into consideration of some typical business processes involving disabled workers, design algorithm of work formation in consideration of work efficiency and job satisfaction level is proposed followed by validity study through its application.The feature of the proposed method is summarized as contribution on the development of optimal work assignment logic (Trade-off Analysis) taking into account of efficiency of processing and worker's satisfaction simultaneously. Adopted procedure, which is based on 8 step approach described in research proposal issued in 2000, was performed properly in 2000 and 2001 and accomplished the planned results.In 2000, "selection of objective work system for pilot study", "observation and recording working process", "design and creation of work execution database", "development of worker allocation model" and "Paper presentation of preliminary results" were effectively performed. In 2001, "Relationship analysis between work efficiency and job satisfaction by trade-off analysis", "application of developed method to actual cases and validity study" and "Final reporting" was executed with successful results. Less