EV Assist - Using Travel Demand to Improve EV Customer Experience & Load Balance Chargepoint Utilisation

**EV Assist将电动汽车用户需求与新颖的变更点可用性和预订系统相结合，以催化模式转变，创建需求驱动的电动汽车充电市场，优化基础设施利用率并加速碳中和。**在得知OLEV资助的“EV Assist”可行性研究后，在西米德兰兹联合管理局（WMCA）的调查中，95%的受访者对充电点的可用性和可及性表示担忧。该研究强调了人们对电动汽车充电需求的多样性，包括上班、零售园区、教育和医疗机构、文化活动和商业街商业等。许多目的地缺乏足够的充电设施，以及40%的英国家庭没有私人住宅充电点，这些都加剧了这些挑战。WMCA医学博士Laura Shoaf承认：“为了到达许多目的地，电动汽车用户将不得不计划在街道或工作场所停车充电，或者在途中充电。”利用一个易于嵌入的网站或应用程序插件，EV Assist将使这些类型的目的地向潜在的游客提供保证，他们将能够到达这些目的地，并能够再次返回。通过EV Assist获取的出行需求数据使充电点运营商（CPOs）能够了解潜在客户的预期路线和出行原因，进而提供清晰、可行的端到端电动汽车出行解决方案，从而优化公共充电点网络的利用率。首席电动汽车研究员Florimond gusamniat博士表示：“电动汽车采用的最大障碍是续航里程和充电焦虑。提供变更点预订的目的地将增加客流量，帮助分配需求，同时引领碳中和的路线图。”通过与WMCA和ESB Energy的区域市场部署，第二阶段旨在促进这一多边市场，作为电动汽车用户和cpo之间的数据交换，通过与他们计划访问的目的地整合，创新地促进了这一市场的发展。这包括2021年英国文化之城场馆和活动的电动汽车路线，将被添加到由You开发的现有“旅行助理”技术中。聪明。事情。”(YST)。独特的是，它将通过可用的充电点提供定制路线。EV Assist出行需求管理仪表板将使cpo能够根据实时需求竞标客户，从而最大限度地提高资产利用率，并为电动汽车用户提供最佳交易。这项投资将刺激电动汽车的普及，加快实现碳中和未来的路线图，改善城镇的空气质量，并支持英国的经济增长。

**EV Assist combines Electric Vehicle user needs with a novel changepoint availability and reservations system, to catalyse modal shift, create a demand-driven EV charging marketplace, optimise infrastructure utilisation and accelerate carbon neutrality.**95% of respondents to the West Midlands Combined Authority (WMCA) survey that informed of our OLEV funded 'EV Assist' feasibility study, voiced concerns about the availability and accessibility of chargepoints. The study highlighted the diversity of people's potential EV charging requirements, for trips to workplaces, retail parks, education, and healthcare institutions, cultural events, and high street businesses. These challenges are compounded by the lack of adequate charging facilities at many destinations and the fact that \>40% of UK homes don't have access to a private residential chargepoint. Laura Shoaf, MD, WMCA, acknowledges, "In order to get to many destinations, electric vehicle users will have to plan on-street or workplace parking to recharge, or charge en-route."Utilising an easily embedded plugin for websites or apps, EV Assist will enable these types of destinations to provide assurances to prospective visitors that they will be able to reach them and be able to get back again. Travel demand data captured via EV Assist allows Charge Point Operators (CPOs) to understand prospective customers' intended routes and reason for travel, and in turn, to offer clear, viable, end-to-end EV travel solutions that optimise public chargepoint network utilisation.Leading EV researcher, Dr. Florimond Guéniat, states, "The biggest barrier to EV adoption is range and charge anxiety. Destinations that offer changepoint reservations will increase patronage and help to distribute demand, whilst spearheading the roadmap to a carbon neutrality".Through regional in-market deployments with WMCA and ESB Energy, Phase 2 aims to catalyse this multi-sided market, acting as a data exchange between EV users and CPOs, innovatively facilitated through integration with the destinations they plan to visit. This includes EV routing for UK City of Culture 2021 venues and events being added to the incumbent 'Travel Assistant' technology developed by 'You. Smart. Thing.' (YST). Uniquely, it will deliver tailored routes via _available_ chargepoints. An EV Assist travel demand management dashboard will enable CPOs to bid for customers based on real-time demand, thus maximising asset utilisation and giving electric vehicle users the best possible deal. It is an investment that will spur EV adoption, accelerate the roadmap to a carbon neutral future, improve air quality in towns and cities and support economic growth across the UK.