Consumer Choice Portal and Package Consolidation Centre (PPCC)

该项目建议开发一个门户网站，使消费者能够选择将包裹送到家中，并由位于人口稠密的城市环境中的包装合并中心试点提供支持。整合中心的引入旨在赋予消费者在包裹旅程最后五英里的交付方法方面的权力，也使供应能够在中心的上游和下游进行整合。统计数据显示，30%的送到客户家中的小包裹未能在第一时间送达。失败的交付大大降低了物流供应商的生产力，并增加了拥堵和污染。消费者意识到送货上门可能会反复失败，但没有与供应链接触的机制。在英国，许多快递公司每天向同一个城市投递多次包裹，这加剧了污染和拥堵，却没有给消费者带来任何价值。该试点项目包括开发一个门户网站，为消费者提供选择功能，包括包装类型、可追溯性、时间和交付方式（例如可持续车辆解决方案）——一个24小时开放的当地城市整合中心，为消费者提供方便访问的机会，为主要供应商和需要将包裹送到家中的最后一英里快递员提供整合机会。新颖之处在于使消费者能够选择的前端消费者门户、综合整合中心和涉及供应链中关键利益相关者的交付网络。

This project proposes the development of a portal enabling consumer choice in the delivery of packages to the home supported by a packaging consolidation centre pilot, located within a densely populated urban environment. The introduction of a consolidation centre aims to empower the consumer with respect to the delivery method in the last five miles of the package journey, also enables supplies to be consolidated upstream and downstream of the centre. Statistics show that 30% of small packages dispatched to customer homes fail to be delivered first time. Failed deliveries significantly reduce the productivity of the logistics provider and increase congestion and pollution. Consumers are aware that deliveries to their home may fail repeatedly but there exist no mechanisms to engage with the supply chain. In the UK, many courier firms are engaged in multiple drops to the same urban area each day, increasing pollution and congestion with no value added to the consumer. This pilot involves -the development of a portal that provides consumer choice features including packaging type, traceability, time and mode of delivery (e.g. sustainable vehicle solutions)-a local urban consolidation centre, open 24x7, providing opportunities for easy access for consumers, consolidation opportunities for primary suppliers and last mile couriers where packages are required to be delivered to the home, and facilities to minimize packaging at source and optimize recyclingThe novelty lies in the front end consumer portal enabling consumer choice, the integrated consolidation centre and in the delivery network involving key stakeholders in the supply chain.