Intercultural Communication Workshop

描述（由申请人提供）：摘要目前，美国护理工作人员中有17%是外国出生的。这些高素质的专业人士中有许多人将美国英语作为第二语言，很难与客户和同事进行有效的沟通。跨文化交际工作坊（以下简称ICW）是一个多媒体、基于互联网的教育工具，旨在提高外籍护士的整体交际能力。ICW第一阶段将语音可理解性教学与美国的交流、文化和医疗保健相关信息整合在一起。在第二阶段，用户界面和导航将根据第一阶段现场试验的结果进行改进，内容将扩大，以满足不同母语人士的语言需求。互动角色扮演模拟将提供练习新的沟通策略的机会。一项多方法、多措施的两组随机对照试验将用于评估ICW的教育有效性，采用类似于评估生物医学干预措施有效性的“意图-教学”方法。成功完成ICW和令人满意的教育效果将为外国出生护士及其雇主提供新的、低成本、高效的资源，使外国出生护士的美国英语语音清晰度和沟通技巧得到提高，提高外国出生护士职业的内在回报，并最终提高外国出生护士在医疗保健劳动力中具有挑战性和有回报的职位上的保留率。ICW还将提供两种在线评估工具，以促进第二语言习得和语言专业人员的工作。利用基于计算机的培训来提高外国出生护士的语言清晰度和沟通技巧，解决了国家护士研究所“采用、调整和创造新技术以改善卫生保健”的战略计划。

DESCRIPTION (provided by applicant): 6. Project Summary Abstract Currently 17 percent of the total U.S. nursing work force is foreign-born. Many of these highly qualified professionals speak U.S. English as a second language and struggle to communicate effectively with clients and colleagues. The Intercultural Communication Workshop (hereafter, ICW), is a multimedia, internet-based educational tool designed to improve the overall communicative competence of foreign- born nurses. ICW Phase I integrates instruction in speech intelligibility with contextual information about communication, culture, and healthcare in the U.S. In Phase II, the user interface and navigation will be refined based on the findings of the Phase I field trial and the content will be expanded to address the language needs of diverse native speakers. Interactive role-play simulations will provide opportunities to practice new communication strategies. A multi-method, multi-measure two-group randomized controlled trial will be used to evaluate the educational effectiveness of the ICW, using an "intent-to- teach" approach analogous to the "intent-to-treat" approach for evaluations of effectiveness of biomedical interventions. Successful completion of ICW and a satisfactory demonstration of educational effectiveness will result in a new, low-cost, efficient resource for foreign-born nurses and their employers, lead to gains in speech intelligibility and communication skills in U.S. English for foreign-born nurses, enhance the intrinsic rewards of their profession for foreign-born nurses, and ultimately improve retention of foreign-born nurses in challenging and rewarding positions in the healthcare workforce. ICW will also yield two online assessment tools that facilitate the work of second-language acquisition and speech & language professionals. The use of computer-based training to improve the speech intelligibility and communication skills of foreign-born nurses addresses NINR's strategic plan for "Adopting, adapting and generating new technologies for better health care."