NHLBI SERVICE DESK, CONFIGURATION MANAGEMENT, AND INFRASTRUCTURE OPERATIONS AND MAINTENANCE

这份合同在提供和支持推进NHLBI生物医学研究任务所需的资源方面发挥了核心作用。ITAC提供所有用户研究和资助数据的派生、移动和存储所需的基础设施和支持功能。ITAC还托管其他机构以及国家卫生研究院(NIH)和卫生与公众服务部(DHHS)内的其他办公室使用的应用程序。此任务订单的目标是提供与信息技术相关的高质量支持，专注于出色的客户服务，为NHLBI员工快速高效地解决技术问题。

This contract plays a central role in providing and supporting the resources needed to further the biomedical research mission of the NHLBI. ITAC provides the infrastructure and support functions for which all the user research and funding data is derived, moved, and stored. ITAC also hosts applications that are used by other institutes and by other offices within the National Institutes of Health (NIH) and Department of Health and Human Services (DHHS). The goal of this task order is to provide high quality support related to Information Technology that focuses on outstanding customer service that will rapidly and efficiently resolve technology issues for the NHLBI staff.