An intentional architectural framework for engineering knowledge-intensive service systems

知识密集型服务系统（KISS）是一个组织和技术代理网络，依靠知识作为关键资源，以协作方式创造对系统实体有价值的知识密集型产出和成果。KISS的例子包括围绕知识密集型商业服务提供商和开放式创新举措形成的网络。知识密集型服务活动是工业化经济体的关键组成部分，2012年仅知识密集型服务部门就为加拿大的国内生产总值贡献了800多亿美元。

A knowledge-intensive service system (KISS) is a network of organizational and technological agents that rely on knowledge as a key resource to collaboratively create knowledge-intensive outputs and outcomes that are valuable to the system’s entities. Examples of KISS include networks that form around knowledge-intensive business service (KIBS) providers and open innovation initiatives. Knowledge-intensive service activities are key components of industrialized economies, with the KIBS sector alone contributing over $80 billion to Canada’s Gross Domestic Product in 2012.