Investigating Trust and Adoption of Contact Tracing for Mitigating the Spread of COVID-19

自2019年12月报告首例新冠肺炎以来，该病毒在全球迅速传播，引发了一场前所未有的全球性疫情。虽然公众一直在通过物理距离来应对这种疾病，但世界各地的卫生机构和政府正在寻找有效的策略来减缓新冠肺炎的传播和对抗。3月24日，加拿大总理特鲁多表达了加拿大对追踪加拿大人的位置或接触者追踪的潜在兴趣，以确保他们遵守距离规则，特别是在旅行归来或感染时。然而，由于隐私问题，这样的数据收集似乎具有挑战性。因此，接触者追踪的概念并没有出现，对不信任的恐惧可能意味着这种缓解传播的方法可能并不有效。我们建议调查大规模采用接触者追踪的必要要素。特别是，我们建议设计一个应用程序来帮助调查信任和可扩展采用的问题。通过应用众所周知的模型，如技术接受模型()和有效沟通的方法，包括数据视频，我们将研究加拿大人对接触者追踪的观点，以及这些观点如何随着时间的推移而变化。我们还将进一步研究接触者追踪对决策的影响。需要认真探讨有效的缓解战略和公众信任之间的双重联系，因为这可能会使加拿大和正在确定引进这种技术的方法的国家成功采用接触者追踪应用程序。

Since the first case of COVID-19 was reported in December 2019, it has been spreading rapidly across the world leading to a global and unprecedented pandemic. While the public has been tackling this disease through physical-distancing, health agencies and governments around the globe are searching for effective strategies to mitigate the spread and combat COVID-19. On March 24th, Prime Minister Trudeau expressed Canada's potential interest in tracking Canadians' locations, or contact tracing, to ensure they are following distancing rules, particularly upon returning from travels or when infected. However, such data collection appears challenging because of privacy issues. Consequently, the concept of contact tracing has not appeared favorably and the fear of mistrust may mean that such a method to mitigate the spread might not be effective. We propose to investigate the necessary elements for adoption of contact tracing at large scale. In particular, we propose to design an app to help investigate questions of trust and scalable adoption. Through the application of well known models, such as the Technology Acceptance Model (TAM) and methods for effective communication, including Data Videos, we will study Canadians' perspectives towards contact tracing and how these perspectives change over time. We furthermore will examine the impact of contact tracing on decision making. The dual link between effective mitigation strategies and public trust need to be critically explored as it may enable for the successful adoption of contact tracing applications in Canada, and in countries that are identifying means to introduce such technologies.