You Look Human, But Act Like a Machine: Agent Appearance and Behavior Modulate Different Aspects of Human-Robot Interaction.
You Look Human, But Act Like a Machine: Agent Appearance and Behavior Modulate Different Aspects of Human-Robot Interaction.
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您看起来像人类，但表现得像机器：代理外观和行为调节了人类机器人相互作用的不同方面。
DOI：
10.3389/fpsyg.2017.01393
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发表时间：
2017
影响因子：
3.8
通讯作者：
Wiese E
中科院分区：
文献类型：
--
作者：
Abubshait A;Wiese E
目光跟随在社交互动中自动发生，但目光跟随的程度取决于智能体是否被认为有思想，从而使其行为在社交上与互动更相关。心灵感知还调节我们对他人的态度，并决定在社会交往中投入的同理心、亲社会性和道德程度。看到他人的思想并不是人类特有的，但思想也可以归因于机器人等非人类代理，只要它们的外表和/或行为允许它们被视为有意识的存在。先前的研究表明，人类的外表和可靠的行为会引起机器人代理的思维感知，并对人机交互中的态度和表现产生积极影响。迄今为止尚未研究的是不同的心理感知触发因素是否对人机交互中的态度和表现产生独立或交互的影响。我们通过在同一范式内操纵代理外观（人类与机器人）和行为（可靠与随机）来研究这个问题，并检查这些触发器的一致（人类/可靠与机器人/随机）与不一致（人类/随机与机器人/可靠）组合如何影响人机交互中的性能（即凝视跟踪）和态度（即代理评级）。结果表明，外观和行为都会影响人机交互，但这两个触发因素似乎是独立运作的，外观对态度的影响更大，而行为对绩效的影响更大。讨论了这些发现对人机交互的影响。
Gaze following occurs automatically in social interactions, but the degree to which gaze is followed depends on whether an agent is perceived to have a mind, making its behavior socially more relevant for the interaction. Mind perception also modulates the attitudes we have toward others, and determines the degree of empathy, prosociality, and morality invested in social interactions. Seeing mind in others is not exclusive to human agents, but mind can also be ascribed to non-human agents like robots, as long as their appearance and/or behavior allows them to be perceived as intentional beings. Previous studies have shown that human appearance and reliable behavior induce mind perception to robot agents, and positively affect attitudes and performance in human–robot interaction. What has not been investigated so far is whether different triggers of mind perception have an independent or interactive effect on attitudes and performance in human–robot interaction. We examine this question by manipulating agent appearance (human vs. robot) and behavior (reliable vs. random) within the same paradigm and examine how congruent (human/reliable vs. robot/random) versus incongruent (human/random vs. robot/reliable) combinations of these triggers affect performance (i.e., gaze following) and attitudes (i.e., agent ratings) in human–robot interaction. The results show that both appearance and behavior affect human–robot interaction but that the two triggers seem to operate in isolation, with appearance more strongly impacting attitudes, and behavior more strongly affecting performance. The implications of these findings for human–robot interaction are discussed.
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影响因子：
8.2
作者：
Bayliss AP;Tipper SP
通讯作者：
Tipper SP
影响因子：
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作者：
Dalmaso M;Galfano G;Coricelli C;Castelli L
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影响因子：
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通讯作者：
Yiend, Jenny
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作者：
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Pellicano, Antonello