Understanding Miscommunication: Speech Act Recognition in Digital Contexts
Understanding Miscommunication: Speech Act Recognition in Digital Contexts
复制标题
理解沟通错误：数字环境中的言语行为识别
DOI：
10.1111/cogs.13023
复制
发表时间：
2021
影响因子：
2.5
通讯作者：
Holtgraves, Thomas
中科院分区：
文献类型：
--
作者：
Holtgraves, Thomas
成功的语言使用需要准确的意图识别。然而，有时这一点可能会被破坏，因为交流发生在人际环境中。在这项研究中，我使用了一组相对较大的言语行为(n=32)，并探索了它们固有的面子威胁的变异性如何影响接收者成功识别它们的程度，以及发送者和接收者对其交际成功的信心。两个实验的参与者要么创建旨在执行特定言语行为(例如，同意)的文本消息(发送者)，要么根据正在执行的特定言语行为解释这些文本消息(接收者)。这些言论行为是根据其面子威胁的程度进行衡量的。在这两个实验中，威胁性更强的言语行为比威胁性较小的言语行为更不可能被正确识别。此外，威胁性较强的言语行为所传达的信息比威胁性较小的言语行为传递的信息更长，影响力更低。发送者比接收者对沟通成功表现出更大的信心，但对沟通成功的判断(对发送者和接收者都是)与实际的沟通成功无关。讨论了这些结果对我们理解实际交际事件的意义。
Successful language use requires accurate intention recognition. However, sometimes this can be undermined because communication occurs within an interpersonal context. In this research, I used a relatively large set of speech acts (n= 32) and explored how variability in their inherent face‐threat influences the extent to which they are successfully recognized by a recipient, as well as the confidence of senders and receivers in their communicative success. Participants in two experiments either created text messages (senders) designed to perform a specific speech act (e.g., agree) or interpreted those text messages (receivers) in terms of the specific speech act being performed. The speech acts were scaled in terms of their degree of face threat. In both experiments, speech acts that were more threatening were less likely to be correctly recognized than those that were less threatening. Additionally, the messages of the more threatening speech acts were longer and lower in clout than the less threatening speech acts. Senders displayed greater confidence in communicative success than receivers, but judgments of communicative success (for both senders and receivers) were unrelated to actual communicative success. The implications of these results for our understanding of actual communicative episodes are discussed.
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影响因子：
7.2
作者：
Jean‐François Bonnefon;A. Feeney;Wim De Neys
通讯作者：
Wim De Neys
影响因子：
2.2
作者：
Holtgraves, Thomas;Jenkins, Elizabeth
通讯作者：
Jenkins, Elizabeth
沟通成功的定量研究：航空话语中的礼貌与意外
影响因子：
1.5
作者：
C. Linde
通讯作者：
C. Linde
上下文中的沟通：说话者身份对间接请求理解的影响。
DOI：
10.1037//0278-7393.20.5.1205
发表时间：
1994
期刊：
Journal of experimental psychology. Learning, memory, and cognition
影响因子：
--
作者：
Holtgraves,T
通讯作者：
Holtgraves,T
影响因子：
3.5
作者：
K. Savitsky;Thomas Gilovich
通讯作者：
Thomas Gilovich