Teaching Inclusive Design Skills with the CIDER Assumption Elicitation Technique

Teaching Inclusive Design Skills with the CIDER Assumption Elicitation Technique
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使用 CIDER 假设启发技术教授包容性设计技能

DOI:
10.1145/3549074
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发表时间:
2022
影响因子:
3.7
通讯作者:
Ko, Amy J.
Ko, Amy J.
中科院分区:
计算机科学3区
文献类型:
--
作者:
Oleson, Alannah;Solomon, Meron;Perdriau, Christopher;Ko, Amy J.

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技术应该是可获得和包容的,所以设计师应该学会考虑不同用户的需求。为此,我们创造了基于理论基础的苹果酒假设启发技术,这是一种教育分析设计评估方法,用于教授包容性设计技能。苹果酒(Critique,Imagine,Design,Expansion,Repeat)帮助设计师利用对用户的假设的批判性镜头来识别和回应偏见。通过对40名本科生的互动设计课程进行了为期11周的混合方法案例研究和后续采访,我们发现,基于苹果酒技术的活动可能已经帮助学生识别出随着时间的推移越来越多的设计偏见类型,并反思他们对用户的无意识偏见。这些活动也产生了持久的影响,鼓励一些学生在随后的设计工作中采用更具包容性的方法。我们讨论了这些发现的含义,即像苹果酒这样的教育技术可以帮助设计师学习创造公平的技术设计。
Technology should be accessible and inclusive, so designers should learn to consider the needs of different users. Toward this end, we created the theoretically-grounded CIDER assumption elicitation technique, an educational analytical design evaluation method to teach inclusive design skills. CIDER (Critique,Imagine,Design,Expand,Repeat) helps designers recognize and respond to bias using the critical lens ofassumptions about users. Through an 11-week mixed-method case study in an interaction design course with 40 undergraduate students and follow-up interviews, we found that activities based on the CIDER technique may have helped students identify increasingly many types of design bias over time and reflect on their unconscious biases about users. The activities also had lasting impacts, encouraging some students to adopt more inclusive approaches in subsequent design work. We discuss the implications of these findings, namely that educational techniques like CIDER can help designers learn to create equitable technology designs.
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