Jod: Examining Design and Implementation of a Videoconferencing Platform for Mixed Hearing Groups

Jod: Examining Design and Implementation of a Videoconferencing Platform for Mixed Hearing Groups
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Jod:检查混合听力群体视频会议平台的设计和实现

DOI:
10.1145/3597638.3608382
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发表时间:
2023
期刊:
Proceedings of the ACM Conference on Computers and Accessibility
影响因子:
--
通讯作者:
Jain, Mohit
Jain, Mohit
中科院分区:
--
文献类型:
--
作者:
Mittal, Anant;Gupta, Meghna;Poddar, Roshni;Naik, Tarini;Kuppuraj, Seethalakshmi;Fogarty, James;Kumar, Pratyush;Jain, Mohit

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近年来,视频会议的使用量激增,但目前的平台对全球4.3亿聋人或重听人来说存在严重的可访问性障碍。通过之前的工作,检查当前视频会议平台的可访问性障碍,我们设计和开发了Jod,一个视频会议平台,以促进混合听力组的沟通。主要功能包括支持自定义视觉布局和通知系统,以请求注意和影响行为。使用Jod,我们进行了6个混合听力组会议,34名参与者,包括18 d/聋人或重听参与者,10名听力参与者,和6个手语翻译。我们发现参与者根据他们的听力能力进行视觉布局重新安排,并动态适应不断变化的群体通信环境,通知是有用的,但需要设计,以减少中断。我们为未来的视频会议设计提供了见解,并提出了进行混合听力研究的建议。
Videoconferencing usage has surged in recent years, but current platforms present significant accessibility barriers for the 430 million d/Deaf or hard of hearing people worldwide. Informed by prior work examining accessibility barriers in current videoconferencing platforms, we designed and developed Jod, a videoconferencing platform to facilitate communication in mixed hearing groups. Key features include support for customizing visual layouts and a notification system to request attention and influence behavior. Using Jod, we conducted six mixed hearing group sessions with 34 participants, including 18 d/Deaf or hard of hearing participants, 10 hearing participants, and 6 sign language interpreters. We found participants engaged in visual layout rearrangements based on their hearing ability and dynamically adapted to the changing group communication context, and that notifications were useful but raised a need for designs to cause fewer interruptions. We provide insights for future videoconferencing designs and conclude with recommendations for conducting mixed hearing studies.
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