Cross-Boundary Information Sharing Flows in Emergency Management:: Proposing a Conceptual Framework
Cross-Boundary Information Sharing Flows in Emergency Management:: Proposing a Conceptual Framework
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应急管理中的跨境信息共享流程：提出概念框架
DOI：
10.1145/3543434.3543481
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发表时间：
2022
期刊：
影响因子：
--
通讯作者：
Gasco-Hernandez, Mila
中科院分区：
文献类型：
--
作者：
Chen, Tzuhao;Gil-Garcia, J. Ramon;Gasco-Hernandez, Mila
鉴于信息在应急管理中起着决定性的作用，学者们一直对政府机构、急救人员和公众如何有效地获取和传播应急相关信息感兴趣。现有研究在区分不同类型的信息共享流动（即公民对政府、政府对政府、政府对公民和公民对公民）方面做出了重大贡献。然而，缺乏对主要参与者是谁、他们为什么共享信息、共享哪些具体内容以及一些主要结果的整体理解。本研究通过提出一个框架来确定和描述紧急情况下信息共享的关键组成部分及其一些关系，有助于填补这一空白。通过文献分析，我们发现行动者的特征、应急管理生命周期的阶段和沟通渠道是影响信息共享活动的因素，包括共享意愿和共享的具体内容。此外，信息共享可能对应急管理做法的效力和效率产生不同程度的影响，这取决于多个行动者之间共享信息的质量。短期结果还会影响相关利益相关者的满意度，进而影响长期的信息共享。最后，提出了几个值得进一步研究的问题。
Given that information plays a decisive role in emergency management, scholars have been interested in how government agencies, first responders, and the general public could effectively acquire and disseminate emergency-related information. Existing research has made significant contributions in distinguishing various types of information-sharing flows (i.e., Citizen to Government, Government to Government, Government to citizen, and Citizen to Citizen). However, a holistic understanding of who the main actors are, why they share information, what specific content is shared, and what some of the main results are is lacking. This study contributes to fill this gap by proposing a framework that identifies and characterizes the critical components of information sharing in emergencies as well as some of their relationships. By analyzing the literature, we found that the characteristics of the actors, the phase of the emergency management life-cycle, and the communication channels are factors shaping information sharing activities, including willingness to share and the specific content being shared. In addition, information sharing could have a heterogeneous impact on the effectiveness and efficiency of emergency management practices, depending on the quality of the information being shared among multiple actors. The short-term results could also affect the satisfaction of the involved stakeholders and further influence information sharing in the long run. Finally, a few questions that deserve further investigation are identified.
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DOI：
--
发表时间：
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期刊：
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DOI：
--
发表时间：
2009
期刊：
Disasters. The Journal of Disaster Studies, Policy and Management
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DOI：
--
发表时间：
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期刊：
影响因子：
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