HCC: Small: Multitasking as a Collaborative System: Examining the Millennial Generation

这项研究调查了伴随着互联网长大的千禧一代如何成为未来有效的信息工作者。研究表明，在数字媒体上同时处理多项任务与错误、压力和性能下降有关。这项研究提供了两个主要的研究贡献。首先，到目前为止，还没有人在千禧一代中进行过关于多任务处理的现场调查。其次，虽然大多数研究都将多任务处理作为一种个人活动，但这项研究将从新的角度将多任务处理视为一个协作的社会系统。这项研究将考察连通性是否会导致信息过载和分心，在线媒体体验如何影响在线下的学习、交流和行为，以及连通度与工作表现之间的关系。这项研究将使用一种混合的方法，包括人种学技术、传感器和日记来收集详细的活动。研究结果有助于了解年轻人是如何使用数字媒体的，它可以为设计对未来技术的要求提供信息，它可以用于设计K-12学校的媒体素养计划。更广泛的影响：结果将有助于学校和组织制定计划和政策，帮助年轻人更有效地管理他们的工作和使用数字设备。本研究编制的媒介素养课程，可作为K-12学校的学习范本。虽然人们对防止信息工作者的“职业倦怠”和减轻压力有很大的关注，但这项研究可以提供具体的结果，说明数字技术如何导致分心和压力，特别是在千禧一代中。这项研究将引出对技术设计的要求，这些要求可以帮助人们更好地管理多任务处理，提高情景意识并减少错误。这项研究的结果将帮助年轻人提高他们使用数字媒体的有效性，从而改善未来的工作生活、生产力和满意度。最后，该项目将通过本科生和研究生参与研究以及通过开发一个新的博士研讨会来提供教育影响。

This research investigates how Millennials, having grown up with the Internet, can become effective future information workers. Studies are suggesting that multitasking with digital media is associated with errors, stress and degraded performance. This study provides two main research contributions. First, to date no one has conducted an in situ investigation of multitasking among the Millennial generation. Second, whereas most investigations have approached multitasking as an individual activity, this research will instead take a new perspective on multitasking as a collaborative social system. This study will examine whether connectivity leads to information overload and distraction, how online media experience affects learning, communication, and behavior offline, as well as the relationship between degree of connectivity and work performance. This study will use a mixed-methods approach involving ethnographic techniques, sensors, and diaries to collect detailed activity. The results can contribute to an understanding of how young adults use digital media, it can inform the design of requirements for future technologies, and it can be used for the design of media literacy programs in K-12 schools. Broader impacts: The results will contribute towards plans and policies that schools and organizations can enact to help young people manage their work and use of digital devices more effectively. A media literacy curriculum developed from this research can serve as a model for K-12 schools. While there has been much concern given to preventing worker "burnout" and lowering stress among information workers, this study can provide concrete results of how digital technologies contribute to distraction and stress, especially among the Millennial generation. The study will elicit requirements for technology design that could help people better manage multitasking, increase situational awareness and reduce errors. Results of this study will help young people improve their effectiveness in using digital media, which could improve future work life, productivity and satisfaction. Finally, the project will provide educational impact through the participation of undergraduate and graduate in the research and through the development of a new doctoral seminar.