Information and Communication Technologies, Employee Engagement in Innovation, and Team Innovation Process

信息和通信技术、员工创新参与度以及团队创新过程

• 批准号: 1533151
• 负责人: Le Zhou
• 金额: $ 49.58万
• 依托单位: University of Minnesota-Twin Cities
• 依托单位国家: 美国
• 项目类别: Continuing Grant
• 财政年份: 2015
• 资助国家: 美国
• 起止时间: 2015-09-01 至 2020-08-31
• 项目状态: 已结题
• 来源: https://www.nsf.gov/awardsearch/showAward?AWD_ID=1533151&HistoricalAwards=false
• 关键词: Information; Communication; Technologies; Employee; Engagement

Many jobs in today's economy are dependent on information communication technology (ICT). This includes traditional e-mail and telephone communications, as well as new and evolving technologies like videoconferencing, instant messaging, and social media tools. ICT is often used for coordination and cooperating across different corporate units. ICT also makes it easier for many employees to quickly and efficiently share their knowledge and plans. Altogether, ICT could be very advantageous for producing innovation. At the same time, there could be drawbacks such as information overload or lack of attention to more focused formal communication channels. As a result of these concerns, this research aims to determine how ICT facilitates employee engagement in innovation, how ICT interacts with formal communication methods, and how the general social climate for innovation changes the ways that ICT affects work processes. With this knowledge, organizational decision makers will have better ideas of what to expect when new ICT systems are implemented, and have a better sense of what activities might emphasize the advantages and minimize the disadvantages.This research aims to address three key research questions. First, how does ICT use shape employee engagement in innovation process, and in turn influence individual-level emergent states and outcomes? Second, how does ICT use interact with formal communication structure to shape intra- and inter-team dynamics in communication and knowledge creation, and to impact team-level emergent states and outcomes? Third, how does organizational climate for innovation shape the influence of ICT use on organizational innovation processes and outcomes? This project contributes to the literature by providing a theoretical model that explicates the influence of ICT use on individual and team innovation processes, extending the stream of literature on organizational learning by clarifying the most significant dynamic process, examining how organizational climate for innovation influences the effects of ICT use on innovation, and providing a clearly specified and rigorous mathematical model that facilitates future extension and integration with other theoretical models of learning and innovation. The project takes a multi-method approach, including computational modeling, laboratory experiments, archival data analysis, and a field study.

当今经济中的许多工作都取决于信息通信技术（ICT）。这包括传统的电子邮件和电话通信，以及新的和不断发展的技术，例如视频会议，即时消息传递和社交媒体工具。 ICT通常用于跨不同公司单位的协调和合作。 ICT还使许多员工更容易快速有效地分享他们的知识和计划。总之，ICT对于产生创新可能非常有利。同时，可能会出现诸如信息超载或对更集中的正式沟通渠道的关注之类的缺点。由于这些问题，这项研究旨在确定ICT如何促进员工参与创新，ICT如何与正式的交流方法互动以及创新的一般社会氛围如何改变ICT影响工作流程的方式。有了这些知识，组织决策者将对实施新ICT系统的期望有更好的想法，并更好地了解哪些活动可能会强调优势并最大程度地减少缺点。这项研究旨在解决三个关键的研究问题。首先，ICT如何在创新过程中使用Shape员工参与，从而影响个人级别的新兴国家和成果？其次，ICT使用如何与形式的沟通结构相互作用，以塑造交流和知识创建中的团队间和团队间动态，并影响团队级别的新兴状态和结果？第三，创新的组织氛围如何影响ICT使用对组织创新过程和成果的影响？该项目通过提供一个理论模型来阐明ICT使用对个人和团队创新过程的影响，从而促进文献，从而通过阐明最重要的动态过程来扩展有关组织学习的文献，从而研究组织的气候对创新的影响如何影响ICT对ICT的影响，并为实现的效果以及对创新的效果以及对创新的实现模型的影响，并构成了其他模型，并构成了特定的数学技术，该模型是对ICT的影响，并构成了数学的发展。 创新。该项目采用多方法方法，包括计算建模，实验室实验，档案数据分析和现场研究。