CHS: Small: Envisioning and Prototyping Artificial Intelligence Product and Service Innovations with User Experience Designers

CHS：小型：与用户体验设计师一起构想人工智能产品和服务创新并进行原型设计

• 批准号: 2007501
• 负责人: John Zimmerman
• 金额: $ 50万
• 依托单位: Carnegie-Mellon University
• 依托单位国家: 美国
• 项目类别: Standard Grant
• 财政年份: 2020
• 资助国家: 美国
• 起止时间: 2020-08-15 至 2024-07-31
• 项目状态: 已结题
• 来源: https://www.nsf.gov/awardsearch/showAward?AWD_ID=2007501&HistoricalAwards=false
• 关键词: CHS; Small; Envisioning; Prototyping; Artificial

Design innovations follow technical advances. Philips’ 1962 invention of the cassette recorder was a technical advance. Design innovations followed, placing cassette audio recording and playback capabilities into new forms people found useful and valuable. These included the boombox, car stereo, Walkman, and home answering machine. Artificial intelligence (AI) has achieved many technical advances, but insufficient design innovation. To enable their innovation capabilities, design teams need to better understanding what AI can do. This research will address current breakdowns in the innovation process. It will develop new taxonomies, tools, and theory—to unleash the creative skills of designers in industry and academia—for envisioning and prototyping innovative uses and forms for AI products and services. The research team will disseminate refined versions of the new AI design innovation resources through online training modules, undergraduate and graduate courses, courses for professional user experience (UX) designers, and workshops with professionals at practitioner-focused events.For AI innovation, the research team will perform these design activities: (1) develop and evaluate a taxonomy of AI capabilities, while addressing algorithmic bias and privacy; (2) develop and evaluate a taxonomy of design patterns for how AI system outputs are presented to potential innovators, including approaches to explainable AI; (3) co-design new tools for wireframing AI system behaviors, documenting AI concepts, and communicating with and across AI development teams, through prototyping workshops with professional UX designers; and (4) develop theory and design implications through field evaluations of the AI design innovation taxonomies, tools, and communicative forms.This award reflects NSF's statutory mission and has been deemed worthy of support through evaluation using the Foundation's intellectual merit and broader impacts review criteria.

设计创新跟随技术进步。飞利浦1962年发明的盒式录音机是一项技术进步。设计创新随之而来，将盒式录音带录音和回放功能置于人们发现有用和有价值的新形式中。其中包括立体声音响、汽车音响、随身听和家庭电话答录机。人工智能（AI）取得了许多技术进步，但设计创新不足。为了实现他们的创新能力，设计团队需要更好地了解AI可以做什么。这项研究将解决目前创新过程中的障碍。它将开发新的分类法，工具和理论，以释放工业和工业设计师的创造性技能，为人工智能产品和服务的创新用途和形式进行设想和原型设计。研究团队将通过在线培训模块、本科和研究生课程、专业用户体验（UX）设计师课程以及在以人工智能为重点的活动中与专业人士举办的研讨会，传播新的人工智能设计创新资源的改进版本。（1）开发和评估人工智能能力的分类，同时解决算法偏见和隐私问题;（2）开发和评估设计模式分类，以了解如何将AI系统输出呈现给潜在的创新者，包括可解释AI的方法;（3）通过与专业UX设计师的原型制作研讨会，共同设计新工具，用于线框AI系统行为，记录AI概念，并与AI开发团队进行沟通;以及（4）通过对人工智能设计创新分类法，工具，该奖项反映了NSF的法定使命，并通过使用基金会的知识价值和更广泛的影响审查标准进行评估，被认为值得支持。

项目成果

Creating Design Resources to Scaffold the Ideation of AI Concepts

• DOI: 10.1145/3563657.3596058
• 发表时间: 2023-07
• 期刊: Proceedings of the 2023 ACM Designing Interactive Systems Conference
• 作者: Nur Yildirim;C. Oh;Deniz Sayar;Kayla Brand;Supritha Challa;Violet Turri;Nina Crosby Walton;Anna Elise Wong;J. Forlizzi;James Mccann;J. Zimmerman

How Experienced Designers of Enterprise Applications Engage AI as a Design Material

• DOI: 10.1145/3491102.3517491
• 发表时间: 2022-04
• 期刊: Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems
• 作者: Nur Yildirim;A. Kass;Teresa Tung;C. Upton;Donnacha Costello;R. Giusti;Sinem Lacin;Sara Lovic;James M. O'Neill;Rudi O'Reilly Meehan;Eoin Ó Loideáin;Azzurra Pini;Medb Corcoran;Jeremiah Hayes;Diarmuid Cahalane;Gaurav Shivhare;Luigi Castoro;Giovanni Caruso;Changhoon Oh;James Mccann;J. Forlizzi;J. Zimmerman