UPREN USED – User, product and environmental influences on usability and emotional product design

UPREN USED â 用户、产品和环境对可用性和情感产品设计的影响

• 批准号: 398054801
• 负责人: Professor Dr.-Ing. Sandro Wartzack
• 金额: --
• 依托单位: Lehrstuhl für Konstruktionstechnik (KTmfk)
• 依托单位国家: 德国
• 项目类别: Research Grants
• 资助国家: 德国
• 项目状态: 未结题
• 来源: https://gepris.dfg.de/gepris/projekt/398054801?language=en
• 关键词: UPREN; USED; User; product; environmental

This research proposal describes the planned continuation of previous project. In phase 1 of this research project, a method to derive tangible product design recommendations regarding physiological and attitude-based user needs was developed. The need for a well-structured and objective method to ensure a subjectively user-friendly and at the same time physically suitable product design is necessary due to existing imbalances between usability and emotional product design. Especially products for disabled users often focus on a product’s usability without taking the subjective needs of the users into account. As a result, there can be negative product-related user stigmatisation leading to rejection or non-use of the product. One fundamental challenge in dealing with imbalances are the conflicting goals they contain. While a thin and slim design of a smartphone would associate elegance, for instance, a more robust and thicker housing would be more beneficial for ist usability. To ensure a pleasant user experience, product developers have to make a user-oriented decision in such conflictual situations. This requires reliable knowledge about whether an emotional or usable design is perceived as more important from the user's perspective, allowing to focus on the more important aspect. In this research project, the impact of external influences (e.g. user, situation) on the weighting of usability and emotionality will be thoroughly investigated in order to facilitate conflicting design decisions in the tense field of dual user integration and to further advance the interlocking of technical product development and user experience. Therefore, a method will be developed to consider specific user, product and environmental characteristics as external influencing factors on the weighting of usability and emotional product design, whereby relevant influencing factors will first be identified in a structured manner on a theoretical level. A quantitative empirical study of them follows in order to fundamentally explore and model the strength and/or significance of individual factors on the relationship between usability and emotional product design. The newly acquired knowledge ultimately provides the basis for developing the intended method. It will then be integrated into the existing approach from phase 1 as well as evaluated.

该研究计划描述了先前项目的计划延续。在该研究项目的第一阶段，开发了一种根据生理和基于态度的用户需求得出切实产品设计建议的方法。由于可用性和情感产品设计之间存在不平衡，因此需要一种结构良好且客观的方法来确保主观上用户友好且同时物理上合适的产品设计。尤其是针对残障用户的产品，往往只注重产品的可用性，而没有考虑用户的主观需求。因此，可能会出现与产品相关的负面用户污名化，导致拒绝或不使用该产品。处理失衡的一个根本挑战是它们所包含的相互冲突的目标。例如，虽然智能手机的纤薄设计会让人联想到优雅，但更坚固、更厚的外壳将更有利于其可用性。为了确保愉快的用户体验，产品开发人员必须在这种冲突的情况下做出以用户为中心的决策。这需要可靠地了解从用户的角度来看，情感设计或可用设计是否被认为更重要，从而可以专注于更重要的方面。在本研究项目中，将深入研究外部影响（例如用户、情境）对可用性和情感权重的影响，以促进在双用户集成的紧张领域中相互冲突的设计决策，并进一步推进技术产品开发和用户体验的连锁。因此，将开发一种方法，将特定的用户、产品和环境特征视为可用性和情感产品设计权重的外部影响因素，从而首先在理论层面上结构化地识别相关影响因素。接下来对它们进行定量实证研究，以便从根本上探索和建模单个因素对可用性和情感产品设计之间关系的强度和/或重要性。新获得的知识最终为开发预期方法提供了基础。然后它将被整合到第一阶段的现有方法中并进行评估。