On a Creative Communication Model for Design Collaboration

1.在回顾以往研究的基础上，本研究将设计协作定义为一个团队工作与协作的循环过程：前者通过成员的角色扮演和领导作用来提高团队的生产力，后者通过成员的相互作用来提高团队的创造力.本研究亦提出一个设计合作的过程模式，引入一个以网路为基础的群件，以提升资讯分享的程度，并针对过程管理与同步与非同步讨论的技术，提出创意合作的十项假设.为了检验假设和建议，本研究进行了一个现场的合作设计项目，其中两种类型的团队竞争：控制团队只指示使用群件，而实验团队还指示遵循10假设的帮助下，主持人。比较两种类型的团队在设计开发过程和讨论内容方面的差异，发现后者获得了更多的创造性成果：更多的想法，更好的讨论，以及更多的相互激励的案例.本研究以两种不同类型的团队进行另一个远端合作项目：实验团队除了使用网路群件外，还使用行动电话邮件系统，而控制团队则只使用网路群件。尽管实验团队需要制定规则来限制夜间的邮件通信，但他们可以在异步设计阶段进行积极的想法交流和个人工作。他们认为群件中提供的邮件系统和聊天系统激发了良好的团队意识.成功的实验合作，其中参与者遵循的过程模型的设计协作，假设使用群件的工作，表明所提出的设计协作模型可以被视为是有效的。

1. Reviewing the past studies, this study defined a design-collaboration as a cyclical process of team work and collaboration : the former aims at team productivity with the members' role play and leadership, while the latter aims at team creativity with members' mutual interactions.2. This study proposed also a process model of design collaboration that introduced a web-based groupware to enhance level of information sharing, and then, formulated 10-hypothesis for creative collaboration concerning to the process administration and techniques of both synchronous and asynchronous discussion.3. To test hypothesis and proposals, this study conducted a onsite collaborative design project in which two types of teams competed : the control teams had instructions only on the use of groupware, while the experiment teams were additionally instructed to follow the 10-hypothesis with helps of facilitator. The comparison two types of teams in terms of their process of design development and contents of discussion, indicated that the latter gained much more creative results : larger numbers of ideas, well developed discussions, and more cases of mutual stimulation in developing their ideas.4. This study conducted another case of remote collaboration project by two types of teams : experiment teams used a cellular-phone-mail system in addition to web-based groupware, while control teams used the latter only. Though the experiment teams need to establish a rule to restrict mail communication during the night hours, they could make active idea exchange and individual works during the asynchronous design stages. They commented good team awareness were stimulated by mail system and chat system furnished in the groupware.5. Successful works of experimented collaborations in which participants followed a process model of design collaboration that assumed the used of groupware, indicate that the proposed model on design collaboration can be regarded as effective.