Development of an improved, flexible, multi-temperature Click & Collect service for online grocery shopping, in response to the massiive growth in demand following the Covid19 pandemic

开发改进的、灵活的、多温度 Click

• 批准号: 82370
• 金额: $ 7.62万
• 依托单位: HUBL LOGISTICS LTD
• 依托单位国家: 英国
• 项目类别: Small Business Research Initiative
• 财政年份: 2020
• 资助国家: 英国
• 起止时间: 2020 至 无数据
• 项目状态: 已结题
• 来源: https://gtr.ukri.org/projects?ref=82370
• 关键词: Development; improved; flexible; multi; temperature

The aim of Hubl Logistics Ltd is to develop a novel Click & Collect (C&C) solution, to meet the demand for cheaper and more convenient access to online groceries and FMCG. The explosive growth in grocery home delivery during the Covid19 pandemic, (online sales running ~5% pre-pandemic, now ~10%), has exposed the weaknesses within current grocery home delivery networks and C&C services. This is shown by the lack of delivery and collection slots for consumers. Grocery delivery networks are serviced by multi-temperature refrigerated vehicles that are fuel-hungry and have limited load capacity. Customer orders are often picked from shelf, in-store, which is slow, inefficient and costly to operate. Purpose-built 'dark stores' and automated fulfilment centres are few, as these are capital intensive and slow to develop. An initial means of increasing online capacity is through store-based C&C. This, generally, sees orders passed over the counter within the store, or handed-over in the store car-park. Again, they rely on in-store picking, manual assembly, temporary storage in inappropriate locations and a manual hand-over process - all very labour intensive, subject to errors and not economically sustainable. Hubl's proposed C&C is based on its existing proprietary and patented technology, the CoolRun Pod. This is an insulated, multi-temperature container, the size of a roll-cage, but with built-in secure compartments. The pods can be loaded automatically at a fulfilment centre or loaded from store locations. Once full, they travel through the delivery network (or simply move within the store), to the C&C hub in the retailer's car park. They remain there, with goods secure and at the correct temperature, until collected by the customer. Access to the correct compartment is provided by a code delivered to the customer's phone. Once empty, the CRPod is returned for replenishment with more orders. Additional technologies, including the supporting IT and C&C enclosure, will be integrated from established third parties, to ensure rapid development and deployment of the system. Our approach will create a sustainable solution which, when adopted by major retailers and third-party logistics operators, will be rolled-out to multiple locations in urban, suburban and rural areas. This will provide consumers with both secure access to online grocery shopping and a returns mechanism, at convenient locations within close proximity to their homes. Hubl and its subcontractors will undertake an initial feasibility study with major retailers and third-party logistics providers, followed by full development of the C&C technologies.

Hubl Logistics Ltd的目标是开发一种新颖的点击提货（C&C）解决方案，以满足人们对更便宜、更方便的在线杂货和快速消费品的需求。在2019冠状病毒病大流行期间，杂货送货上门的爆炸式增长（在线销售在疫情前约为5%，现在约为10%）暴露了当前杂货送货上门网络和C&C服务的弱点。消费者缺少送货和取货的位置就说明了这一点。食品杂货配送网络由多温度冷藏车辆提供服务，这些车辆耗油量大，载货能力有限。顾客的订单通常是从货架上、店内挑选的，这是缓慢、低效和昂贵的操作。专门建造的“黑暗商店”和自动化配送中心很少，因为这些都是资本密集型的，发展缓慢。增加在线容量的最初手段是通过基于商店的C&C。通常情况下，订单会在商店的柜台上传递，或者在商店的停车场里传递。同样，它们依赖于店内挑选、人工组装、在不合适的地点临时储存和人工移交过程——所有这些都是非常劳动密集型的，容易出错，而且在经济上不可持续。Hubl提出的C&C是基于其现有的专有和专利技术CoolRun Pod。这是一个绝缘的，多温度的容器，大小与滚笼一样，但有内置的安全隔间。这些豆荚可以在履行中心自动装载，也可以从商店地点装载。一旦装满，它们就会通过配送网络（或者只是在商店内移动），到达零售商停车场的C&C中心。他们一直在那里，货物安全且温度合适，直到客户来取货。通过发送到客户手机上的代码，可以进入正确的隔间。一旦清空，CRPod将返回以补充更多订单。其他技术，包括支持IT和C&C外壳，将从已建立的第三方集成，以确保系统的快速开发和部署。我们的方法将创造一个可持续的解决方案，当被主要零售商和第三方物流运营商采用时，将在城市、郊区和农村地区的多个地点推广。这将为消费者提供安全的在线杂货购物和退货机制，在离他们家很近的方便地点。Hubl及其分包商将与主要零售商和第三方物流供应商进行初步可行性研究，随后将全面开发C&C技术。