Evaluating the Outcomes of Cultural Services: a Mixed Methods Investigation

评估文化服务的成果：混合方法调查

• 批准号: AH/I024739/1
• 负责人: Briony Birdi
• 金额: $ 7万
• 依托单位: University of Sheffield
• 依托单位国家: 英国
• 项目类别: Training Grant
• 财政年份: 2012
• 资助国家: 英国
• 起止时间: 2012 至 无数据
• 项目状态: 已结题
• 来源: https://gtr.ukri.org/projects?ref=AH%2FI024739%2F1
• 关键词: Evaluating; Outcomes; Cultural; Services; Mixed

The project was developed after a need was identified for an outcomes framework for cultural services in Derbyshire. It was recognised that the changing landscape of performance management arising from the new Coalition Government required a local solution that would demonstrate the outcomes of cultural services to the people of Derbyshire, and the project was therefore planned with the applicant. Having identified the need both for evidence and an evaluation framework, the research will review existing frameworks, and devise and test a new version. In planning the project, it was felt that a framework for Derbyshire should be able to demonstrate the intrinsic value of culture, whilst capturing its contribution to wider social and political agenda. As well as the local focus, it was also felt that the research should be conducted in such a way as to be consistent with - and transferable to - national practice, in order to facilitate benchmarking. The central research question is: What is the intrinsic value of cultural services? The three sub-questions derived from this are: - How should 'impact' be defined in the context of cultural services? - Is it possible to define the value of cultural services, in a way which moves beyond the analysis of anecdotal evidence? - How can we select and adapt both qualitative and quantitative indicators and measures of impact which meet the needs of all stakeholders? The proposed project aims: - To analyse historical and current attempts to evaluate the impact of cultural services, from which to: - To develop a model for evaluating the impact of cultural services, comprising both indicators and measures, which is then transferable to all cultural service providers within the public sector. The specific objectives of the research are: - To collate and analyse quantitative and qualitative data pertaining to the impact of cultural services - To identify and fill gaps in the existing evidence base via empirical research - To develop and test indicators and measures for evaluating the impact of cultural services and, in doing so: - To develop an evaluation framework which is scalable and transferable to cultural services provider organisations of all types. The proposed research design is such that the phases in combination enable the development and refinement of an evaluation framework whose effectiveness will have been tested and discussed according to a range of criteria including sufficiency, generalisability, feasability and validity. To summarise, the expected outcomes of this research include: - Qualitative and quantitative evidence of the impact of cultural services within one local authority (Derbyshire County Council) - A review of the effectiveness of existing evaluation frameworks for cultural services - The development of a rigorously tested framework of indicators and measures for the evaluation of cultural services, transferable to other local authorities within the UK. - The creation of a compelling case for continued investment in cultural services - A strengthened rationale for partnership which goes beyond the need merely to achieve efficiency, so that a wide variety of potential partners understand the benefits of engaging with cultural services. - The development of research previously conducted by Sheffield Information School in impact evaluation, and an important contribution to the field. In terms of the potential applications and benefits of the research, as stated in the aims above the evaluation framework will be both scalable and transferable to cultural service provider organisations of all types. This is particularly timely, as in the current financial climate all cultural services - if they are to continue - need to demonstrate their value both to service providers and service users.

该项目是在确定了德比郡文化服务成果框架的需求后制定的。人们认识到，新联合政府产生的不断变化的绩效管理格局需要一个当地解决方案，向德比郡人民展示文化服务的成果，因此该项目是与申请者一起规划的。在确定了证据和评估框架的必要性后，这项研究将审查现有的框架，并设计和测试新版本。在规划该项目时，人们认为德比郡的框架应该能够展示文化的内在价值，同时捕捉到它对更广泛的社会和政治议程的贡献。除了注重当地情况外，与会者还认为，开展研究的方式应与国家做法相一致，并可转用于国家做法，以促进基准的确定。中心研究问题是：文化服务的内在价值是什么？由此引出的三个子问题是：--如何在文化服务的背景下定义“影响”？-是否有可能以超越坊间证据分析的方式来定义文化服务的价值？-我们如何选择和调整符合所有利益攸关方需求的定性和定量的影响指标和措施？拟议项目的目的是：-分析评估文化服务影响的历史和当前尝试，以此为基础：-制定评估文化服务影响的模式，包括指标和措施，然后可向公共部门内的所有文化服务提供者推广。这项研究的具体目标是：--整理和分析有关文化服务影响的定量和定性数据--通过实证研究找出并填补现有证据基础中的空白--制定和测试评估文化服务影响的指标和措施，并在此过程中：-制定一个可扩展和可转让给所有类型的文化服务提供者组织的评估框架。拟议的研究设计使各阶段结合起来能够制定和完善评价框架，其有效性将根据包括充分性、普遍性、可行性和有效性在内的一系列标准进行测试和讨论。总而言之，这项研究的预期结果包括：--一个地方当局(德比郡议会)内文化服务影响的定性和定量证据--审查现有文化服务评估框架的有效性--制定一个经过严格测试的文化服务评估指标和措施框架，可转让给英国其他地方当局。-为继续投资文化服务创造一个令人信服的理由--加强伙伴关系的理由，使其超越仅仅为了提高效率的需要，从而使各种各样的潜在合作伙伴了解参与文化服务的好处。-谢菲尔德信息学院以前在影响评估方面开展的研究的进展，以及对该领域的重要贡献。就研究的潜在应用和益处而言，正如上述目标所述，评价框架将可扩展并可转移到所有类型的文化服务提供者组织。这是特别及时的，因为在目前的金融环境下，所有文化服务--如果要继续下去的话--都需要向服务提供者和服务使用者证明其价值。