Securing the value of Co-design for Community-based Organisations

确保社区组织协同设计的价值

• 批准号: AH/J007137/1
• 负责人: Busayawan Lam
• 金额: $ 4.07万
• 依托单位: Brunel University London
• 依托单位国家: 英国
• 项目类别: Research Grant
• 财政年份: 2012
• 资助国家: 英国
• 起止时间: 2012 至 无数据
• 项目状态: 已结题
• 来源: https://gtr.ukri.org/projects?ref=AH%2FJ007137%2F1
• 关键词: Securing; value; Co; design; Community

Co-design (which is defined as collective creativity of designers and people who are not trained in design through the whole design process) is widely used in the commercial sector to accelerate user acceptance and reduce product failure. Co-design has become more widespread in the public sector, especially in urban design, since it is more effective at engaging citizens than conventional public consulting practices. At present, we believe that co-design is not widely used by community-based organisations (CBOs). This might be because the value and practicalities for CBOs are not clear. A recent study suggests that small not-for-profit organisations (NPOs) including CBOs need to make a good use of collaborations, since they rely on small numbers of committed staff and/or volunteers and so are vulnerable if they leave. The study also reports that most NPOs are interested in collaboration for idea/information sharing, which fits with co-design. Although leaders and members of CBOs recognise problems and needs of the poor/disadvantaged, they do not necessarily have first-hand experience. Thus, good use of co-design between CBOs and their beneficiaries could lead to better services and more effective means of delivery - reducing unnecessary costs and maximising value which is crucial where public budgets are limited. Successful community co-design projects not only unlock the creative potential of communities, but also help them become more self-reliant and resilient. However, the extent of co-design practice in CBOs is unknown. Moreover, not all CBOs' experience of co-design are successful. CBOs need to understand the costs, risks, benefits, and practicalities of co-design approaches. These will be specific to their context and their mission. To enhance community co-design led by CBOs, we need to evaluate CBOs' current experience and disseminate good practice that is appropriate to their scale and their missions. As a result, the aim of this research project is to "understand CBOs' state of knowledge of co-design and develop guidance to help CBOs effectively co-design with their beneficiaries to deliver better services at lower cost." We will achieve this aim by 1) reviewing existing understanding and experience of co-design in CBOs; 2) examining costs, risks and benefits of co-design in CBOs; 3) identifying good practices within the third sector and from other sectors, that can be applied to CBOs; 4) collating lessons learned and develop good practice guidance for CBOs; and 5) disseminating the findings and the guidance to CBOs' key stakeholders, policy makers and the wider design research community. We will work with the National Council for Voluntary Organisations (NCVO) and other small-and-medium-sized NPOs throughout the project to ensure proper engagement with CBOs and the practicality of the outcomes.

协同设计（定义为设计师和未受过设计培训的人员在整个设计过程中的集体创造力）广泛用于商业领域，以加速用户接受并减少产品故障。共同设计在公共部门，特别是城市设计中越来越普遍，因为它比传统的公共咨询做法更能有效地吸引公民参与。目前，我们认为共同设计还没有被社区组织（CBO）广泛使用。这可能是因为社区组织的价值和实用性尚不清楚。最近的一项研究表明，包括社区组织在内的小型非营利组织需要充分利用合作，因为它们依赖于少数忠诚的工作人员和/或志愿者，因此如果他们离开，就很容易受到伤害。该研究还报告说，大多数非营利组织有兴趣在想法/信息共享的合作，这符合共同设计。虽然社区组织的领导人和成员认识到穷人/处境不利者的问题和需要，但他们不一定有第一手经验。因此，社区组织与其受益人之间良好的共同设计可以带来更好的服务和更有效的交付手段-减少不必要的成本并最大限度地提高价值，这在公共预算有限的情况下至关重要。成功的社区共同设计项目不仅可以释放社区的创造潜力，还可以帮助他们变得更加自力更生和富有弹性。然而，社区组织中的共同设计实践的程度尚不清楚。此外，并非所有社区组织的共同设计经验都是成功的。社区组织需要了解共同设计方法的成本、风险、收益和实用性。这些将具体到他们的背景和他们的使命。为了加强社区组织领导的社区共同设计，我们需要评估社区组织目前的经验，并传播适合其规模和使命的良好做法。因此，本研究项目的目的是“了解社区组织对共同设计的了解情况，并制定指导意见，帮助社区组织与受益人有效地共同设计，以较低的成本提供更好的服务。“我们将通过以下方式实现这一目标：（1）审查社区组织对共同设计的现有理解和经验;（2）审查社区组织共同设计的成本、风险和效益;（3）确定第三部门和其他部门可适用于社区组织的良好做法;（4）整理吸取的经验教训，为社区组织制定良好做法指南;（5）审查社区组织共同设计的成本、风险和效益。以及5）将研究结果和指导传播给社区组织的主要利益相关者、政策制定者和更广泛的设计研究界。我们将在整个项目中与全国志愿组织理事会和其他中小型非营利组织合作，以确保社区组织的适当参与和成果的实用性。

项目成果

Exploring Co-design in the Voluntary Sector

探索志愿部门的协同设计

• 发表时间: 2012
• 作者: Dearden A

Co-design for the development of new knowledge and practices in not-for-profit organisations

在非营利组织中共同设计新知识和实践的开发

• 发表时间: 2018
• 作者: Lam B.

Enhancing service development and service delivery through co-design

通过协同设计加强服务开发和服务交付

• DOI: 10.1332/204080515x14251102462692
• 发表时间: 2015
• 期刊: Voluntary Sector Review
• 影响因子: 1.5
• 作者: Lam B

Co-design for Not-for-profit Organization

非营利组织的协同设计

• 发表时间: 2014
• 作者: Lam B